菲利皮酒店 | 熱門菲利皮住宿限時優惠每晚可低至 HK$501

「Very good!」

「Would stay there again」

「Location was convenient. Close to restaurants. I’ll be back.」

「The hotel room had an unpleasant odor.」

「 The beds were probably the most comfortable I've ever slept in while traveling. I loved the size of the room too. The breakfast was pretty decent. 」

「let me start by saying the front desk staff was great! Room was dirty.. crumbs in the sofa bed.. like a lot of crumbs.. sticky stuff all over floor in kitchenette area, dust everywhere.. hair and what looked like crumbs in the shower.. sticky stuff in and on fridge. oil all up inside of washing machines and dryers downstairs.. only 1 washing machine worked btw.. Breakfast was ok.. eggs were like yellow colored styrofoam but the rest was ok. free hotel breakfast so.. cant complain too much.....

「I Love the "Best Western Plus hotel:Extra service, well prepared breakfast. Extra hospitality from the server. Oh the best, the room where structure and well organized. Guess what, I am telling all my workmates and staffs about the wonderful services and location of the property. Sooner or later, we are coming right back. Oh wait, I almost forgot the price is so affordable...」

「Wasn’t super impressed for what I paid. Room was dusty and not the cleanest. Never seen a house keeper.」

「The front desk staff, Lauren in the evening and Morgan on day shift, were excellent! The elevator was out due to circuit hit by lightning about three weeks ago. Lauren explained during check-in and had to use a key to take guests up and down her entire shift. She has the most friendly and positive attitude. When we went in our room, it had not been cleaned. Beds had been slept in but sheets were not changed nor made. Also, used towels on the bathroom floor. Called down to Lauren and she...

「great in general 」

「Would stay here again」

「Maid left our door open, we had items taken and have had zero follow up from the hotel nearly 4 days later. When reported to the front desk staff, she was rude and unhelpful- seemed to care O%. I have had to email and call corporate to even find out what the policy is for this. Terrible customer service from the front desk- had she handled things better and shown any concern for over 2k in missing property, I’d not have been as mad. We stay Mariotts all the time and this hotel was poorly...

「We went to our room and it was not yet cleaned. The bed was messed up.」

「Helpful & friendly」