路易斯维尔凤凰山酒店宾馆住宿限时优惠

“Great location, very nice and clean rooms, friendly staff, would stay again for sure! Only bad thing was no free breakfast”

“It was a little out dated and musty. The staff was really nice.”

“Very clean hotel.”

“Here is what makes this hotel unique is the the cleanliness of the room. Exceptional! It meets my standards. The staff is very polite, respectful with great customer service. They are prompt in attending to needs. This hotel serves hot meals for breakfast and dinner. I did not use the Hot tub. I would highly recommend this hotel to everyone. Excellent stay!!”

“Handicap parking NOT IN FRONT of the building. Diamond has all the spots 👎”

“Clean room, great staff. Conveniently located to shopping, food, grocery, entertainment.”

“When we walked in the front door, the entry and lobby smelled so good - EVERY day. Our room and bathroom were very clean. AC was wonderful. Room was spacious. The bed and pillows are very comfortable. Christina at the front desk was always warm, friendly, cheerful and helpful- no matter the time of day. She is a HUGE plus to this location. Breakfast was exceptional for a "hotel breakfast." Suggestion: More lights are needed on the side of the room above the fridge/TV/dresser area. Too dark on……

“This place is new and clean. The suites are lovely and nicely stocked. However, I was woke by lots of noise in the room above me. No one answered the phone at the front desk, so I couldn't even ask to have the noise addressed. Doesn't seem like the staff is paying attention. Also the breakfast food was sitting in grease. Seems like for such a nice Hilton hotel brand, that you all could do better.”

“Everything”

“Everything was great”

“We checked in around midnight. Front desk person gave us room 104 first. We went in and it smell smokes. I kept going back so many times to get new rooms. They all smell smoke. After 4th room, we just decided to stay and be done with it. All 4 rooms smell smokes. It appeared that all rooms are smoking rooms even through it states that it is a non smoking rooms. We were not able to sleep at all. It was so miserable. It is near the freeway which do not bother us. Smell of smoke inside the room……

“I was denied a receipt at check out. Housekeeping every other day, usuall required another visit to the front desk daily to get towels, washcloths, coffee, etc. New computer system was creating a lot of problems for staff.”

“I enjoyed my stay very much. The only thing that I had a problem with was the room we were given was not clean. There was an old drink, a used towel and tissue left in the room on the bed. Someone also used the restroom and didn't flush. I was upset about that but went back down and given another room. Although happy for the other room nothing else was done about the inconvenience. Other than that my stay was great.”

“Again, had to ask for toilet paper and the room cleaned”

“Breakfast is very limited it's the same thing every day. Not like other buffet breakfast like other hotels.”

“Clean room. Good breakfast”

“好”