Pickering Hotel with Pool

"Lack of kitchen facilities on 23rd March was disappointing but managed by customer facing staff reasonably well. The hotel facilities are looking tired (eg fireplace in lounge covered in dust and fluff). Opportunities missed to champion Yorkshire produce (food, drink, souvenirs, Newspapers etc) at what could be Yorkshire Coasts premier hotel. Our first return visit since Covid and somewhat disappointed. Would be happy to speak with Management if they are interested in Customer feedback."

"Not very helpful on front desk. Was 10 minutes early and wanted £10 before they would give us our home. I stood and waited with a dog a 5 year child for 10 minutes,,, shocking service "

"Spotless room lovely staff everything you need close by within walking distance shops restaurants pubs just be careful at night time I wouldn’t recommend going out alone "

"All good very friendly staff."

"Wonderful stay. Clean room (although strong smell of drains), very comfy bed. Great to have a bath and a separate shower. Food was amazing. Pork crackling, rump steak and seabass all cooked to absolute perfection. Cheeseboard taken to room was a great late night supper! Breakfast was superb. How they managed to get my poached egg transported up to the furthest room from the kitchen, and it still be perfectly cooked, amazes me! Every member of staff was friendly, efficient, polite and helpful. All are a credit to the Hall. Will certainly return as soon as finances allow! "

"Nice large beach view room."

"Reception team were excellent. We felt well looked after on arrival and our dog was welcomed too."