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A/C system broke down everyday and had to call the front desk. It was fixed but It was annoying calling everyday and having someone come by and taking care of it.

I like almost everything about this hotel..will definitely be back soon

Going through to the elevator in the Opal tower there was a resting area with furniture that definitely needs updating and cleaning. The coffee shop open at 4:30 closed at 1 pm. Just when you need a cup of coffee leaving one to Dunkin Donuts at almost $7 a regular coffee. The staff never told us that we should not even touch to take out the drinks in the fridge and replace with our water bottles. There is a charge for taking them out. You can request a refrigerator at $34 cost. Only had 2 wash cloths and two hand towels and towels for 4 people. Had to find nd housekeeping to get more. The bed was not comfortable. I felt like I was on a slant on the side of the bed. Didn’t use any pool nor other amenities and yet charged $59 x 3 for us three adults