Broad Brook Pierce Memorial Park Hotels

"Very friendly staff. Breakfast ran out of some food items before closing. Room generally in good condition, but the floor needed sweeping and mopping. And they should have hired a valet or two to help customers with luggage with the elevator being out of order. I watched an obviously exhausted, older traveler become very discouraged when the desk staff told her that she would need to carry all her luggage up to the third floor using the stairs."

"The suite had lots of room and was well stocked for your needs. "

"It felt very unsafe. Someone was banging on my door and I asked the front desk for help and they were of no help at all. They even said they were "checking the cameras" and no one was there which leads me to believe they either lied or the cameras do not work. They told me to come to the front desk even though I said I felt unsafe even going to the door. Very unprofessional, rude, and disappointing. "

"Sheet in room were dirty we got a room at the very back of the hotel which didnt seem that occupied. "

"All good"

"Very clean, good food "

"We had black mold all in the bathroom and the wall where you could see it and I had to take my baby to the hospital the next day because that is dangerous and not good for babies I will never stay here again I never had to deal with this and you can smell the mold "

"Room was clean, staff was friendly and breakfast had a variety of food to chose from."

"I visited this property on the night of the snow storm in January. I got there and the first issue was that the toilet would not flush. I then went to take a shower and the water settled in the tub and would not drain. There was no hot water. It was also cold inside the room. On the sink inside the bathroom was shaved hair from a prior guest. I mentioned this to the person at the front desk and was told to contact the manager in a few days which I did but never got a response. I called the Choice Hotel CS and reported my displeasure but was promised a call back and no one has reached out to me."