Decatur Pine Lake Hotels

"Arrival was so smooth. The man at the front desk was so friendly and accommodating. The room was very clean and so was the premises. No problems during our stay. Breakfast was decent and check out was a breeze. Staff seemed very happy and willing to help. "

"Great Property, but Service Needs a Personal Touch I had mixed feelings about my recent stay. On the positive side, the rooms were spotless and the property itself is in excellent condition. However, the service didn’t quite live up to the surroundings. I believe great hospitality is all about the little things, and a few details were missed during my visit: A Slow Welcome: After a long flight delay, I arrived around 8:00 PM. Unfortunately, the reception desk was empty. I waited about 10 minutes to be greeted because the staff member was outside chatting. It wasn't the "welcome" I was hoping for after a stressful travel day. The Towel Situation: On my second day, the cleaning crew didn't leave enough towels. Instead, I found a note telling me to go down to the front desk to ask for more myself. Missing Amenities: The hotel advertises complimentary items like combs, but when I requested one, I was told they didn't have any in stock. The Bottom Line: While none of these issues are "deal-breakers" on their own, they added up to a feeling that the guests aren't the top priority. I’d love to see the team show a bit more warmth and proactive care—it would make such a difference in an otherwise lovely hotel!"

"Staff was great. My room was big, and clean. I will be returning to stay again. "

"Great"

"This property clearly has a lot of history and potential, but it is starting to show its age in ways that a fresh coat of paint cannot hide. While the room was a fair value, the maintenance and upkeep lacks a necessary attention to detail. Several areas showed where old fixtures had been removed and simply painted over without repairing the drywall and the hot tub was missing its finishing trim work. More concerning was the bathroom soap dispenser, not only was it empty, it was crudely screwed back into a damaged wall without any finish work. Even the exterior felt unfinished, with blue painter’s tape still visible on the windows. The room’s comfort and functionality also fell short. The mattress was significantly worn, causing my wife and I to roll into the middle throughout the night. The TV was off set in a weird location from the bed. Additionally, the toilet paper holder was placed in an awkward, inconvenient spot, and the hot tub lacked any instructions for operation. Finally, the property is very "no-frills." There are zero amenities on-site—no continental breakfast, no vending or pop machines and the ice machine was difficult to locate. It is a pleasant enough stay for the price, but the property would benefit greatly from a maintenance professional who focuses on the smaller finishing touches and basic guest conveniences."

"Nice cabin very clean"

"The gym has one treadmill, one elliptical and a rack of barbells. All equipment was in good condition, no wipes or spray to clean before/after and only shave for one person to use weights. Our rooms smelled like feet. The bedding and linens were clean. The air conditioning unit was old and difficult to maintain a consistent temp. Breakfast was underwhelming. Pastries were dry, bananas were not ripe and oranges were old. Scrambled eggs were good. What I noticed most was the lack of heat in the breakfast area and the people hanging around...I don't think they were staying there... They looked unhoused to me . This is def an older property. "

"Although recently reported as renovated, the work to do so was quite poor in my opinion. My TV only worked every 10 minutes and was quite old. Bathroom mirror light did not work, no bath fan. The room furnishings were outdated. My door to the hall did not fit the opening very well and you could see through to the hallway from the room. Very unpleasant odors from time to time. On the other hand the location is very good, staff was nice, breakfast was decent, and the price was reasonable. Such a shame because the area is great and the opportunity for this hotel thrive is very good. Not sure I would stay there again."

"Wow, this place was beautiful. Its everything the pictures show and MORE! I cant wait to come back during open season!"