“An authentic experience. Ravenna doesn't have easy access to taxis or Uber that we could see. We arrived at the train station from Rome and took the local train one stop to Classe (the South Western part of town). It was a relatively short walk from the Classe train stop using Google maps since the hotel is not visible from the stop. We ate at the on-site restaurant which is very authentic. No English on the menu. Food was excellent and reasonably priced. It appears to be a place for……
“Wunderbares Hotel mit ausgezeichnetem Frühstück. Spa- und Poolbereich sind perfekt und man hat einen atemberaubenden Blick von oben. Wir waren am Saisonende deshalb waren viele Restaurants und Läden in der Nähe schon geschlossen. Dennoch sehr schöne Gegend und Umgebung”
“We really liked the property. Your staff Hillary really made our trip outstanding- her smile and willingness to go over and above to help us in every way was exceptional. She helped us book our shuttle to the cruise port, told us about all the places to see and do and even printed some paperwork for us.”
“预定价格278欧，酒店比预定的价格多收了46欧，离店前对此提出疑问，出示写清楚所有价格的预订单并要求退钱，酒店答应我会查询一下并尽快处理。但是退房后在我多次主动询问下，还是没有处理。hotels的客服帮我打电话发邮件联系，也没有回应。服务态度十分消极，非常不好的体验。We were overcharged by €46, and the hotel does not intended to refund the money after I told him the mistake he made.Hotels's custom service helped me to call them ,but no answers.Very terrible experience .Great city, but bad hotel service！！！”
“Delightful family owned and operated cozy hotel. Comfortable beds. Top quality sheets and towels. Simple delicious breakfast. Walking distance from train station and the historic center. A real gem. ”
“Staff was fantastic, everyone worked very hard and were very helpful for anything we needed. Location was great, centrally located, would highly recommend.”
“Benissimo accoglienza e sistemazione, con parcheggio gratuito privato e una camera comoda e pulita, con un bel balconcino.
Posizione non vicino al mare, ma tranquilla.
Ottima colazione.”
