Great staff - friendly, happy, helpful.
Great restaurant - "The Bistro". You need to make a reservation for dinner as it is very popular and guests come from all over the area!
Our room was the lower suite in the "Flip Flop Palace". It had a full kitchen, so if you wanted to prepare your own meals, you totally could! (but the restaurant food was so good, we never did!!) It is worth a drive (taxi) to Placencia to get groceries etc as the nearest one is very expensive.
They have 4 bicycles, but none have carriers, so you need to take a backpack if you want to bring supplies back.
Tours are out of Placencia (20 min away). The resort used "Go Sea" tours.
Lower unit was noisy as you can hear the people above you.
Beach is so close you feel like you walk out of your door and step right onto the beach! So close! We loved it!