Amsterdam Plan B Pool Hall Hotels

"Breakfast was a good buffet selection "

"Clean and spacious room with well maintained common areas. Location within walking distance to major attractions: also close to train and tram services. "

"Hotel was in a really good area right on dam square and breakfast is what you’d expect "

"The hotel has a good location in the museum quarter of Amsterdam and a good breakfast at a reasonable price. But our introduction to the hotel was damaged by the staff at reception. I'd received notification three weeks in advance that I was eligible for a reduced price of a room upgrade, which I clicked to accept. I didn't hear back. When checking in, I was told there was no record of the offer and that these upgrades depended on availability and there was no room available. I immediately checking online with Expedia and the deluxe room I wanted was available for the time of our stay. However, no discussion of this with the staff worked. We were then told that we'd have to wait three hours for our original room. A few minutes later, the staff checked again and our room was ready. The behaviour of the staff affected our perception of the stay. The room we had was cramped for two people."

"The breakfast menu was good, although there was no full cooked breakfast, with an extensive buffet selection. The bar was well stocked with a good selection of gins."

"It was nice but we had no shampoo and conditioner and our private shower was clogged."

"The front desk personnel were fantastic. Very helpful and extra friendly. Made us LOVE Amsterdam. "

"Convenient location - tram runs along side street. Hearty breakfast. Quiet room. Double glass windows deaden any outside noise."

"Really happy with my room and stay, the location is excellent and met my needs for cycling and sightseeing. All the staff were super friendly, I would return. "