Fairmont Mayakoba Riviera Maya - All Inclusive

5.0 star property
All-inclusive property with 8 restaurants and 5 outdoor pools

Choose dates to view prices

Photo gallery for Fairmont Mayakoba Riviera Maya - All Inclusive

On the beach, white sand, sun-loungers, beach umbrellas
3 bars/lounges, 2 beach bars, swim-up bar, poolside bar
Balcony view
View from room
Premium bedding, Select Comfort beds, in-room safe, desk
The Fairmont Mayakoba Riviera Maya - All Inclusive, near El Camaleón Mayakoba Golf Course, offers a peaceful retreat with two beach bars, a swim-up bar, beachfront dining, spa treatments (body wraps, sports massages), free WiFi, poolside bars, and outdoor tennis courts.
VIP Access

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Pool
  • Pet-friendly
The current price is HK$7,584
HK$9,788 total
includes taxes & fees
9 Nov - 10 Nov

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Room options

Available filters for rooms
Showing 21 of 21 rooms

Fairmont, Room, 1 King Bed, Non Smoking, Garden View

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Furnished balcony
Air conditioning
Free cots/infant beds
LED TV
Blackout curtains
Ceiling fan
Select Comfort bed
Premium bedding
  • 441 sq ft
  • Sleeps 2
  • 1 King Bed

Fairmont, Room, 2 Queen Beds, Non Smoking, Garden View

10.0 out of 10
Exceptional
(6 reviews)

Highlights

Furnished balcony
Air conditioning
Free cots/infant beds
LED TV
Blackout curtains
Ceiling fan
Select Comfort bed
Premium bedding
  • 441 sq ft
  • Sleeps 4
  • 2 Queen Beds

Casita, Deluxe Room, 1 King Bed, Non Smoking, Garden View

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Furnished balcony
Air conditioning
Free cots/infant beds
LED TV
Blackout curtains
Ceiling fan
Select Comfort bed
Premium bedding
  • 462 sq ft
  • Sleeps 2
  • 1 King Bed

Casita, Deluxe Room, 2 Queen Beds, Non Smoking, Garden View

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Furnished balcony
Air conditioning
Free cots/infant beds
LED TV
Blackout curtains
Ceiling fan
Select Comfort bed
Premium bedding
  • 462 sq ft
  • Sleeps 4
  • 2 Queen Beds

Casita Signature, Room, 1 King Bed, Non Smoking, Canal View

9.6 out of 10
Exceptional
(5 reviews)

Highlights

Furnished balcony
Air conditioning
Free cots/infant beds
LED TV
Blackout curtains
Ceiling fan
Select Comfort bed
Premium bedding
  • 484 sq ft
  • Canal view
  • Sleeps 2
  • 1 King Bed

Casita Signature, Room, 2 Queen Beds, Non Smoking, Canal View

9.2 out of 10
Wonderful
(7 reviews)

Highlights

Furnished balcony
Air conditioning
Free cots/infant beds
LED TV
Blackout curtains
Ceiling fan
Select Comfort bed
Premium bedding
  • 484 sq ft
  • Canal view
  • Sleeps 4
  • 2 Queen Beds

Casita Signature, Suite, 1 King Bed with Sofa bed, Non Smoking, Canal View

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Free cots/infant beds
LED TV
Separate bedroom
Select Comfort bed
Ceiling fan
  • 915 sq ft
  • 1 bedroom
  • Canal view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Beach Area Casita, Room, 1 King Bed, Canal View

Highlights

Furnished balcony
Air conditioning
Free cots/infant beds
LED TV
Blackout curtains
Ceiling fan
Select Comfort bed
Premium bedding
  • 462 sq ft
  • Canal view
  • Sleeps 2
  • 1 King Bed

Beach Area Casita, Room, 2 Queen Beds, Canal View

Highlights

Furnished balcony
Air conditioning
Free cots/infant beds
LED TV
Blackout curtains
Ceiling fan
Select Comfort bed
Premium bedding
  • 505 sq ft
  • Canal view
  • Sleeps 4
  • 2 Queen Beds

Beach Area Casita, Suite, 1 King Bed with Sofa bed, Canal View

Highlights

Furnished balcony
Separate sitting area
Private pool
Air conditioning
Free cots/infant beds
LED TV
Separate bedroom
Select Comfort bed
  • 1108 sq ft
  • 1 bedroom
  • Canal view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed, Private Pool, Canal View (Bambu)

Highlights

Furnished balcony
Separate sitting area
Private pool
Air conditioning
Free cots/infant beds
Full-sized fridge/freezer
LED TV
Separate bedroom
  • 1851 sq ft
  • 1 bedroom
  • Canal view
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Private Pool (Coral)

Highlights

Furnished balcony
Separate sitting area
Private pool
Air conditioning
Free cots/infant beds
Full-sized fridge/freezer
LED TV
Separate bedroom
  • 1496 sq ft
  • 1 bedroom
  • Canal view
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Private Pool, Canal View (La Tortuga)

Highlights

Furnished balcony
Separate sitting area
Private pool
Air conditioning
Free cots/infant beds
Full-sized fridge/freezer
LED TV
Separate bedroom
  • 2131 sq ft
  • 1 bedroom
  • Canal view
  • Sleeps 3
  • 1 King Bed

Presidential Suite, Multiple Beds, Private Pool, Ocean View (El Camaleon)

Highlights

Furnished balcony
Separate sitting area
Private pool
Air conditioning
Free cots/infant beds
Full-sized fridge/freezer
LED TV
Separate bedroom
  • 2206 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 7
  • 1 King Bed and 2 Queen Beds

Fairmont, Room, 1 King Bed, Non Smoking, Resort View

8.0 out of 10
Very good
(2 reviews)

Highlights

Furnished balcony
Air conditioning
Free cots/infant beds
LED TV
Blackout curtains
Ceiling fan
Select Comfort bed
Premium bedding
  • 436 sq ft
  • Resort view
  • Sleeps 2
  • 1 King Bed

Fairmont, Room, 2 Queen Beds, Non Smoking, Resort View

Highlights

Furnished balcony
Air conditioning
Free cots/infant beds
LED TV
Blackout curtains
Ceiling fan
Select Comfort bed
Premium bedding
  • 436 sq ft
  • Resort view
  • Sleeps 4
  • 2 Queen Beds

Casita, Suite, 1 King Bed, Non Smoking, Beachfront

Highlights

Furnished balcony
Separate sitting area
Private pool
Air conditioning
Free cots/infant beds
LED TV
Blackout curtains
Ceiling fan
  • 963 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Premium Suite, 1 King Bed, Non Smoking, Beachfront

Highlights

Furnished balcony
Separate sitting area
Private pool
Air conditioning
Free cots/infant beds
LED TV
Blackout curtains
Ceiling fan
  • 1075 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Casita, Signature Suite, 2 Queen Beds, Non Smoking, Canal View

10.0 out of 10
Exceptional
(1 review)

Highlights

Furnished balcony
Air conditioning
Free cots/infant beds
LED TV
Blackout curtains
Ceiling fan
Select Comfort bed
Premium bedding
  • 914 sq ft
  • Canal view
  • Sleeps 5
  • 2 Queen Beds

Family Room, Connecting Rooms (Garden)

Highlights

Furnished balcony
Air conditioning
Free cots/infant beds
LED TV
Blackout curtains
Ceiling fan
Select Comfort bed
Premium bedding
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

Family Room, Connecting Rooms (Lagoon)

Highlights

Furnished balcony
Air conditioning
Free cots/infant beds
LED TV
Blackout curtains
Ceiling fan
Select Comfort bed
Premium bedding
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

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About the area

Map
Carretera Fed.CancĆŗn- Playa del Carmen, KM 298, Solidaridad, Playa del Carmen, QROO, 77710

What's nearby

  • El Camaleón Mayakoba Golf Course - 6 min walk - 0.6 km
  • Gran Coyote Golf - 3 min drive - 3.6 km
  • Tres Rios Ecopark - 7 min drive - 4.9 km
  • Playa Xcalacoco - 7 min drive - 5.3 km
  • Playa del Carmen Main Beach - 13 min drive - 9.6 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 41 min drive

Restaurants

  • ‪Hix Bar & Lobby Lounge - ‬1 min walk
  • ‪Las Brisas Restaurant & Lounge Bar - ‬7 min drive
  • ‪La Copa - ‬5 min drive
  • ‪La Laguna - ‬4 min drive
  • ‪Saffron - ‬6 min drive

About this property

Fairmont Mayakoba Riviera Maya - All Inclusive

Luxury all-inclusive property near El Camaleón Mayakoba Golf Course
At Fairmont Mayakoba Riviera Maya - All Inclusive, you can look forward to a golf course, 2 beach bars and a swim-up bar. This property is a great place to bask in the sun with a beachfront location, beachfront dining and beach massages. Treat yourself to a deep-tissue massage, a body wrap or reflexology at the on-site spa. At the 8 on-site restaurants, enjoy breakfast, lunch, dinner, children's meals and Mexican cuisine. The 24-hour gym offers yoga classes and fitness classes; other things to do include beach volleyball, racquetball/squash and beach yoga. Free in-room WiFi is available to all guests, along with a poolside bar and a terrace.
You'll also enjoy the following perks during your stay:
  • 5 outdoor pools and a children's pool, along with a waterslide, free cabanas and sunloungers
  • Free self-parking
  • Buffet breakfast (surcharge), free bike hire and 2 outdoor tennis courts
  • A round-trip airport shuttle (surcharge), express check-out and express check-in
  • Guest reviews say great things about the helpful staff
Room features
All 401 rooms include comforts, such as 24-hour room service and premium bedding, in addition to thoughtful touches, such as furnished balconies and laptop-compatible safes.
Extra conveniences in all rooms include:
  • Childcare services and free infant beds
  • Bathrooms with designer toiletries and separate baths/showers
  • LED TVs with premium channels
  • Coffee/tea makers, ceiling fans and daily housekeeping

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Food and beverages

All Ć  la carte meals and snacks included

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:30 AM for a fee: USD 41 for adults and USD 35 for children
  • 2 beach bars
  • 3 bars/lounges
  • 8 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Cielo at Maykana
  • Gaia at Maykana
  • Hix Bar & Lobby Lounge
  • La Laguna
  • Tauro Steakhouse

Things to do

  • 18-hole golf course
  • 2 outdoor tennis courts
  • 24-hour gym
  • 5 outdoor pools
  • Arcade/game room
  • Archery
  • Beach volleyball
  • Beach yoga
  • Children's pool
  • Designer stores
  • Ecotours
  • Fitness classes
  • Free bicycle rentals
  • Full-service spa
  • Golf carts
  • Golf clubhouse
  • Golf clubs/equipment
  • Golf driving range
  • Hiking/biking trails
  • Kayaking
  • Library
  • Optional golf privileges
  • Outdoor pool (guest access)
  • Pilates classes
  • Playground
  • Pro golf lessons
  • Pro golf shop
  • Racquetball/squash
  • Sailing
  • Sauna
  • Scuba diving
  • Snorkelling
  • Spelunking
  • Steam room
  • Water sports equipment
  • Waterslide
  • Windsurfing

Family friendly

  • 5 outdoor pools
  • Arcade/game room
  • Children's games
  • Children's pool
  • In-room babysitting
  • In-room cot
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 12 meeting rooms
  • Business centre
  • Computer station
  • Conference centre (27,710 square foot of space)

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free pool cabanas
  • Garden
  • On the beach
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 20 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchairs on site

More

  • Ballroom
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • LED TV with premium cable channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: noon
Early check-in subject to availability
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 25 per pet, per night
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 55.0 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 38.00 per person, per night
The resort fee includes:
  • Additional inclusions
  • Beach access
  • Housekeeping
  • In-room bottled water
  • Pool access
  • Sporting facilities or equipment
  • Valet parking

We have included all charges provided to us by the property.

The daily resort fee is charged to guests age 18 and older.

Optional extras

  • Fee for buffet breakfast: from approximately USD 41 for adults and from USD 35 for children
  • Airport shuttle fee: USD 256.00 per vehicle (return, maximum occupancy 2)
  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 55.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a smoke detector, a security system and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 008-007-006586/2025

We should mention

Pool access available from 6:00 AM to 8:00 PM
Reservations are required for golf tee times, massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Guests under 16 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Fairmont Mayakoba Riviera Maya All Inclusive Playa del Carmen
Fairmont Mayakoba Riviera Maya
Fairmont Mayakoba All Inclusive
Fairmont Mayakoba Riviera Maya All Inclusive
Fairmont Mayakoba Riviera Maya - All Inclusive Playa del Carmen

Frequently asked questions

Does Fairmont Mayakoba Riviera Maya - All Inclusive have a pool?

Yes, this property has 5 outdoor pools and a children's pool. Pool access is from 6:00 AM to 8:00 PM.

How much does it cost to stay at Fairmont Mayakoba Riviera Maya - All Inclusive?

As of 1 Nov 2025, prices found for a 1-night stay for 2 adults at Fairmont Mayakoba Riviera Maya - All Inclusive on 9 Nov 2025 start from HK$7,583.72, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Fairmont Mayakoba Riviera Maya - All Inclusive pet-friendly?

Yes, pets are allowed at this property. There's a fee of USD 25 per pet, per night. Service animals are exempt from fees.

How much is parking at Fairmont Mayakoba Riviera Maya - All Inclusive?

Self-parking is free at this property.

What time is check-in at Fairmont Mayakoba Riviera Maya - All Inclusive?

Check-in start time: 3:00 PM; check-in end time: noon. After-hours check-in is not available.

What time is check-out at Fairmont Mayakoba Riviera Maya - All Inclusive?

Checkout is at noon.

Does Fairmont Mayakoba Riviera Maya - All Inclusive provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 256.00 per vehicle applies.

Are there all-inclusive benefits at Fairmont Mayakoba Riviera Maya - All Inclusive?

Yes, the property is all-inclusive.

Where is Fairmont Mayakoba Riviera Maya - All Inclusive located?

Located in Playa del Carmen, this beachfront property is in the entertainment district and within 3 mi (5 km) of El Camaleón Mayakoba Golf Course, Playa Xcalacoco and Gran Coyote Golf. Chun-Zumbul (diving site) is 2.9 mi (4.6 km) away.

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Reviews

Fairmont Mayakoba Riviera Maya - All Inclusive Reviews

9.6

Exceptional

9.8

Cleanliness

9.6

Location

9.6

Staff & service

9.6

Eco-friendliness

9.4

Property conditions & facilities
Rating 10 - Excellent. 575 out of 714 reviews
Rating 8 - Good. 97 out of 714 reviews
Rating 6 - Okay. 26 out of 714 reviews
Rating 4 - Poor. 11 out of 714 reviews
Rating 2 - Terrible. 5 out of 714 reviews

Reviews

10/10 Excellent

Shirlene Asmath

Liked: Cleanliness, staff & service, property conditions & facilities
Great place for a family vacation.
Stayed 7 nights in Jul 2025

8/10 Good

Thomas

Liked: Cleanliness
Clean room. Good food. Enjoyable
Stayed 3 nights in Oct 2025

10/10 Excellent

Erin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay at the Fairmont. The food, the scenery and the activities. Everything was perfect. We plan to come back. Worth every penny.
Stayed 4 nights in Aug 2025

10/10 Excellent

Andres

Liked: Cleanliness, amenities, property conditions & facilities
Great option for families
Stayed 4 nights in Jul 2025

8/10 Good

Maggie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is really nice. Convenient golf shuttle around the property that comes frequent and drivers are friendly and helpful. Only if the restaurants offer better food options. It’s all inclusive but be mindful of the excluded drinks and snacks in the room, and some restaurants have excluded items that you have to pay extra.
Stayed 2 nights in Jul 2025

10/10 Excellent

Ivan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is huge. Nature is fantastic. Good is really good for an all inclusive package. Premium food and drinks. Rooms are amazing, the lower level casitas have an amazing outdoor shower which brings a unique experience. I totally recommend this amazing hotel.
Stayed 7 nights in Jul 2025

8/10 Good

Edward Michael Donovan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was disappointed that the main pool area was closed as well as three of the dinner restaurants and the buffet breakfast restaurant. As a result, there was limited food options. I would not have booked the resort if I knew this.
Stayed 8 nights in Sep 2025

10/10 Excellent

janine

Liked: Amenities
It was beautiful and the staff were great!
Stayed 5 nights in Mar 2025

10/10 Excellent

Pipasu Harish

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Fairmont Mayakoba is a stunning resort that provides an exceptional all-inclusive experience. From the food and drinks to the service, our stay was remarkable, and we would definitely revisit!
Stayed 4 nights in May 2025

10/10 Excellent

Elda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Impeccable service, friendly staff, great beach and overall a quiet and pleasant resort.
Stayed 6 nights in Jan 2025

8/10 Good

Adriana

Liked: Amenities
We had a great family stay
Stayed 6 nights in Nov 2024

10/10 Excellent

Octavio Perez

Liked: Cleanliness, property conditions & facilities
Todo excelente
Stayed 4 nights in May 2025

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were looking for a quiet family vacation and this resort was perfect. Would recommend this resort for families with older teens. The room was beautiful and the food was amazing.
Stayed 7 nights in Dec 2024

10/10 Excellent

Braeden

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second time here and it did not disappoint. An unreal experience from arrival to departure, they really did not miss much if anything at all.
Stayed 10 nights in May 2025

10/10 Excellent

debra

Beautiful and best service
Stayed 5 nights in Dec 2024

10/10 Excellent

Angelo

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is very beautiful and all the staff is nice and attentive. All the restaurant inside this property are amazing!!
Stayed 1 night in Jul 2023

10/10 Excellent

Ellen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The entire experience was amazing. I felt blessed.
Stayed 5 nights in Dec 2024

10/10 Excellent

Alejandro Royo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A Truly Memorable Stay – Highly Recommended! We recently stayed at this beautiful hotel and had a fantastic time with the family (2 adults and 2 kids – 14 & 9 years old). From the moment we arrived, everything exceeded our expectations. The service was top-notch — every staff member we encountered was friendly, attentive, and genuinely eager to make our stay special. The room and hotel facilities were excellent, with everything impeccably maintained and thoughtfully designed for comfort and enjoyment. The beach is beautiful, and we really appreciated the hotel’s efforts to combat sargassum and keep the shoreline clean and inviting, which allow us to enjoy the ocean every day during our stay. One of the biggest highlights was the dining experience. The variety and quality of the food was outstanding, something you rarely find in an all-inclusive. Each meal felt like a culinary treat, with fresh ingredients, creative menus, and beautiful presentation. You can make reservations in advance for the hotel restaurants via OpenTable, which is a big plus. On the other side, waiting time for breakfast can be a bit long (up to 30 minutes) since there is only one restaurant included in the all-inclusive package. And mosquitoes can get bad at La Laguna restaurant so be prepared if you sit outside. But overall, we couldn’t be happier with our stay. Fully recommended—we’ll definitely be back!
Stayed 5 nights in Jul 2025

10/10 Excellent

Anarita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is probably the most amazing all inclusive! The quality of the food is amazing. They have great kid friendly activities and meals! The baby sitters are AMAZING!
Stayed 3 nights in Aug 2023

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel that is sargassum free!!

We had a fabulous stay at the Fairmont. The booking was done at the last minute because we were due to stay at a much smaller boutique hotel however we were very nervous of having our holiday ruined due to the sargassum (seaweed - google it before booking Mexico). We were already in Mexico and witnessed knee deep 20m wide sargassum belt (rotting and smelly) further down the coast at a different hotel. I emailed the Fairmont whilst in country to check if they had any protection, after they confirmed that they did we cancelled the other hotel and booked here. We are so pleased that we did, you are made to feel special from the moment you arrive and their seaweed protection barrier gave us everything we hoped for, white sands, turquoise ocean and no knee deep seaweed to wade through. The restaurants were lovely, the service exceptional and the room very relaxing. Bikes and golf carts help you to get around whilst the quietness and size of the site didn’t make it feel like you were on a vast resort. One word of advice, book restaurants before you arrive (via emailing the concierge) or on your first day if you’re on an extended trip otherwise you may well be stuck eating at 5pm or 9pm! In high season, this is a must.
Stayed 4 nights in Jul 2025

10/10 Excellent

Eric

Liked: Cleanliness, amenities, property conditions & facilities, communication
The best resort we have ever stayed at. Staff were all very kind and helpful. Food and drinks were amazing! The design and architecture of the property, layout of rooms, pools, and amenities, all were fantastic! I will definitely be returning with my family and can’t wait to go back.
Stayed 6 nights in Jun 2023

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort with incredible service! Rodrigo, Gilberto, Anthony and the rest of the Mayakoba staff made the trip amazing. Can not go wrong with visiting Mayakoba. We will be back again.
Stayed 7 nights in Feb 2024

10/10 Excellent

Sindy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fairmont Mayakoba was the most beautiful and relaxing place my husband and I have stayed. It was much needed time with our family. We WILL be back!
Stayed 6 nights in Feb 2024

10/10 Excellent

Patrick

Liked: Staff & service, amenities, property conditions & facilities
The property was outstanding. The food and service was world class, and the scenery was unique and beautiful. We couldn’t have asked for more.
Stayed 3 nights in Feb 2023

10/10 Excellent

Mary Kathryn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed at this property before but this was the first time since it had been renovated. The room was perfect, clean and close to lobby. The restaurants offered a wide variety of delicious food. We chose the all inclusive package and we were happy that we did that. We enjoyed spending our days between the pools and the beach.
Stayed 5 nights in Feb 2024