Fue la segunda vez en este hotel, amo la ubicación, la habitación esta vez no fue sensacional pero fue comoda.
Valentina
2025 年 3 月入住 1 晚
10/10 超赞
Risto
2025 年 4 月 22 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great price and friendly staff. Close to everything and a 5 min walk from the ADO bus terminal that goes everywhere
Risto
2025 年 4 月入住 9 晚
10/10 超赞
Larry
团体旅客
2025 年 4 月 7 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
I always stay here whenever I travel to Playa del Carmen!!
Larry
2025 年 3 月入住 6 晚
10/10 超赞
Henry
2025 年 3 月 24 日
满意:清洁度、员工和服务、住宿条件和设施
Henry
2025 年 3 月入住 2 晚
10/10 超赞
Blanca Isbel
2025 年 3 月 9 日
Blanca Isbel
2025 年 2 月入住 5 晚
8/10 还可以
Heather
与配偶出行
2025 年 2 月 23 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
We loved staying here!! The entrance is right off of 5th Avenue. Fah bar and restaurant has good food and has great live music.
We stayed on the bottom floor, room 102, close to the bar and the music at night didnt bother us. We liked being able to hear it from the comfort of our king bed. The pool could be nice, but the constant falling of leaves from the tree prevents that. I think they only run the pump for a short period each day. We didnt come for the pool thankfully. We liked having a patio with a table and chairs, but the mosquitos were too bad in the courtyard to sit outside. The staff was very nice and they are there 24 hours. We felt safe with the gated entry, but they need to add another gate from the bar. Anyone can walk through the bar to the hotel. Our room was nice and clean. The maid came every day. The lock on our door needs fixed.The shower is pretty small, but over all fine. We would definitely stay there again for the price!!
Heather
2025 年 2 月入住 6 晚
10/10 超赞
Valentina
与家人出行
2025 年 2 月 21 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
El hotel está bonito, en la quinta avenida a lado de un restaurante y frente a un bar, puede ser un poco ruidoso por la noche, pero si vas de fiesta a playa del carme no tienes problema con ello.
Valentina
2025 年 2 月入住 1 晚
4/10 很差
Wilbert,Rio Rancho
与家人出行
2025 年 2 月 17 日
不满意:清洁度、服务设施、住宿条件和设施
This is a hard review because we love this hotel Playa Del Carmen is a yearly destination for us and after staying here last year we had no intention to ever stay anywhere else the penthouse was perfect for us. This year we rented the penthouse again and were not informed that the lower bedroom was not available and locked up Everything was dirty nothing was prepped for our visit the refrigerator was in and out so we lost food that we purchased the microwave took four days to arrive as apparently the old one was broken and instead of buying a new one they had to wait for someone to check out to bring us a replacement. The stove didn’t work the oven didn’t work the whole room smelled like a fish tank our mattress was stained and disgusting. After all of that they still tried to charge us 350 pesos to replace a towel because they said it was excessively dirty so we took it back upstairs and hand washed it brought it back to white and had to take it back down something they could’ve done with the washing machine. They provided no bath mats no dish towels for the kitchen. The pool was cloudy and disgusting and just a mosquito breeding ground so the mosquitoes were unbearable when sitting on the balcony. The reservation showed up to six people we checked in with four and when my niece came for the final two nights they tried to charge me for her. The water was shut off twice. We have already booked with a different hotel for next year and are so disappointed
Wilbert
2025 年 2 月入住 7 晚
10/10 超赞
Karla
团体旅客
2025 年 2 月 10 日
满意:清洁度、住宿条件和设施、客房舒适度
Karla
2025 年 2 月入住 3 晚
6/10 一般
Wieslaw
与配偶出行
2025 年 2 月 5 日
满意:员工和服务
不满意:住宿条件和设施
Good
Wieslaw
2025 年 2 月入住 4 晚
10/10 超赞
Edith
2025 年 2 月 4 日
满意:清洁度、员工和服务、住宿条件和设施
Edith
2025 年 1 月入住 4 晚
10/10 超赞
Gordon
与配偶出行
2025 年 2 月 4 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
A little noisy
Gordon
2025 年 1 月入住 16 晚
10/10 超赞
Juan
与家人出行
2025 年 1 月 24 日
满意:服务设施,员工和服务
Walking distance to everything shopping restaurants bars and beach. I've stayed here a few times in the past but this time the ceilling was leaking water. the staff promptly gave me a different room. This place is my go to when visiting playa.
Juan
2025 年 1 月入住 7 晚
10/10 超赞
Lilia Daniella
2024 年 11 月 19 日
Lilia Daniella
2024 年 11 月入住 3 晚
8/10 还可以
Luis Armando
2024 年 11 月 13 日
满意:服务设施,员工和服务
Un poco descuidada si no te es malo el ruido porque hay un bar que hace mucho ruido ahí todo bien
Luis Armando
2024 年 10 月入住 7 晚
6/10 一般
Agustin
与配偶出行
2024 年 9 月 24 日
不满意:住宿条件和设施
Staff was courteous and helpful. Rooms are small and very antiquated. There was no hot water in our room for two days. The door to bathroom was rusted on the bottom and did not lock.
Pros: located right in the heart of the shopping and nightlife district.
cons: as mentioned above and no elevators if you’re carrying heavy luggage. Definitely not a place where you’ll sleep in the quiet.
Agustin
2024 年 9 月入住 3 晚
6/10 一般
aurora
与家人出行
2024 年 8 月 4 日
El ruido es imposibleeeeee.
aurora
2024 年 7 月入住 4 晚
10/10 超赞
Fenando
2024 年 5 月 8 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Muy buena ubicación y excelente costo beneficio
Fenando
2024 年 5 月入住 1 晚
10/10 超赞
Martin
2024 年 5 月 2 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Todo bien solo que hay un bar en la entrada y se escucha mucho la musica hasta como 12:30am
Martin
2024 年 5 月入住 1 晚
8/10 还可以
NADIA
2024 年 4 月 28 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Enjoy
It is a good place to stay, you can enjoy the party with only going out the hotel, really good location. If you don't like the noise it is not for you. This place is good for families
NADIA
2024 年 4 月入住 8 晚
10/10 超赞
Noé
2024 年 4 月 5 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Es agradable y precio justo, muy comodo! Recomiendo
Noé
2024 年 2 月入住 1 晚
8/10 还可以
Jose
2024 年 4 月 1 日
满意:清洁度、服务设施、住宿条件和设施
H
Jose
2024 年 3 月入住 2 晚
10/10 超赞
Gustavo
2024 年 3 月 20 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Getaway
Great
Gustavo
2024 年 3 月入住 1 晚
10/10 超赞
Maria Adriana
与家人出行, 与配偶出行
2024 年 3 月 17 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Customer service very nice, always helped with our needs.