The property was awesome. Food, staff, cleanliness, entertainment every night was great. Pools were great. Jose the pool waiter was the best. We had a hydrotherapy and massage that was fantastic. Highly recommend. Unfortunately, we stayed a week during seaweed season. Which eventually lets out , a not too pleasant odor. That’s just nature doing it’s thing. I would definitely recommend this property but not in the seaweed season.
Ruben
2024 年 5 月入住 7 晚
10/10 超赞
perla
与配偶出行
2024年05月21日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
second second time here and I fell in love with the property. The people are very nice. Rooms are clean. Ocean view is amazing. We stayed at the oceanfront beach walkouts. I'd like that. The security guards were very helpful as well as check in to check out love this place very pretty and the food was great.
perla
2024 年 5 月入住 2 晚
8/10 还可以
oscar
与配偶出行
2024年05月20日
满意:清洁度、员工和服务、住宿条件和设施
Hotel is spotless, really clean. Service was great and friendly. Only downside was that you need to make a reservation for the restaurants and there’s only certain amount of spots per night. Buffet was ok, not bad not great.
oscar
2024 年 5 月入住 5 晚
10/10 超赞
Joham Sebastian
团体旅客
2024年05月20日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Staff is very friendly, good food, a lot of options. Everything is clean all the time.
Joham Sebastian
2024 年 5 月入住 4 晚
10/10 超赞
Alfredo
与配偶出行
2024年05月20日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Excellent Customer service
Alfredo
2024 年 5 月入住 4 晚
10/10 超赞
Nancy
与配偶出行
2024年05月20日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Todo me ha gustado
Excepto la sopa de tortilla que comí en el restaurante “sarape” la tortilla estaba muy fea, pero de ahí en fuera los demás restaurantes muy ricos!!!!
Nancy
2024 年 5 月入住 4 晚
10/10 超赞
Jaime
2024年05月20日
满意:清洁度、员工和服务、住宿条件和设施
Jaime
10/10 超赞
Michael
与配偶出行
2024年05月19日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The Staff at this resort were friendly and helpful. Room was a great size and food options were good.
Michael
2024 年 5 月入住 3 晚
6/10 一般
Melissa,Beaverton
与配偶出行
2024年05月19日
满意:清洁度、员工和服务、住宿条件和设施
Hotel was fine. There were three dinner restaurants to choose from. 2 were not good at all. The 3rd was fantastic. Some of the best food I have ever eaten. The buffet was much better than I would have expected and I enjoyed eating there for breakfast and most lunches. The sushi place for a lunch option was also good. We did have one day where we could not find a chair by the pool that was shaded. They need more sun umbrellas over the chairs for those that prefer not to be in the direct sun all day. The staff were quite friendly which I appreciated. I was very disappointed that we had to have cold showers for a few days as it took us a few days to figure out the mechanisms for hot and cold were installed backwards. The room was on the street by the beach walk up area and could be loud sometimes, but not too bad. We did have a room that could be connected (an unknown couple on the other side) and we could hear everything through the door which made for it to be annoyingly loud when they played music on their side. Thankfully the room was on the other side was occupied only for two days of our stay otherwise I would have asked to move to a different room without a connecting door. Although it was super convenient to be so close to 5th ave shopping and the one dinner restaurant was great, I am not sure we would stay here again. The bad outweighed the good in too many ways unfortunately,