Staff incrediable spa very luxurious and modern well worth a visit
Sophie
2024 年 3 月入住 1 晚
10/10 超赞
Sophie
与配偶出行
2024年02月15日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Fantastic Spa and Bar - service at the spa was excellent. Couldn’t have wished for a better spa experience. Reception team were welcoming and helpful. The little luxuries in our room were much appreciated - excellent Voyager coffee, robes, flip flops etc I loved the Gaia hand and body lotion - smelled incredible
Sophie
2024 年 2 月入住 1 晚
10/10 超赞
Matthew
商务旅客
2024年02月12日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Extremely good service from all the staff. Tom was especially helpful when my wife lost a bracelet after her spa treatment. Completely took ownership and went above and beyond. We stay away in hotels 10-20 times a year and Tom's response was the best I have ever encountered.
Matthew
2024 年 2 月入住 2 晚
8/10 还可以
Nicky
2024年01月28日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Relaxing stay
The hotel is beautiful and service was brilliant. Our room was lovely and spacious. The spa is lovely and sauna and steam room are great, we stayed on a Friday in January and it was quite busy - couldn’t get a sun lounger at times. The prices for food and drinks are quite expensive but what you expect nowadays. We did have a pizza for £19 (which wasn’t that great but rectified by a member of staff). The breakfast was really nice. Will definitely be back.
Nicky
2024 年 1 月入住 1 晚
10/10 超赞
Matthew
2024年01月25日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Matthew
2024 年 1 月入住 1 晚
10/10 超赞
Kevin
2024年01月21日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
A night away.
The stunning view as you arrive. It has beautiful rooms, excellent food, amazing staff and fantastic facilities. A five star experience. We will be visiting again. 😊
Kevin
2024 年 1 月入住 1 晚
10/10 超赞
Andrew
2024年01月20日
Andrew
2024 年 1 月入住 1 晚
8/10 还可以
Hardeep
2024年01月12日
满意:清洁度、员工和服务、住宿条件和设施
Lovely hotel with loads of history. The staff were very friendly, the restaurant was lovely and Dimitri was really helpful. The facilities in the hotel was good.
Hardeep
2024 年 1 月入住 2 晚
10/10 超赞
Jeremy
2024年01月10日
Jeremy
2024 年 1 月入住 1 晚
8/10 还可以
Rob
与配偶出行, 商务旅客
2023年11月29日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Lovely building. Check-in was easy and nice to have mulled wine whilst sorting the admin.
Clean beautiful modern room (luxury room booked).
There was a group of us staying and we had slightly mixed room cleaning - one couple in next door room had chocolate gifts left on the pillow, we did not. Turn down service didn't close curtains. Just small things that would be easy to improve upon.
They also print out a A5 card with the weather for the next 24hrs and some other information. To do this every day for every room seems very environmentally unfriendly and a waste of paper and ink.
Lovely staff and food.
Gym excellent with peleton bikes.