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关于柏利敦霍尔 Spa 酒店的点评

5 out of 5
柏利敦霍尔 Spa 酒店
Colebrook, Plympton, Plymouth, England

点评

9.6

绝佳

10 分 - 超赞。237 条好评，共有 298 条点评" "
8 分 - 还可以。45 条好评，共有 298 条点评" "
6 分 - 一般。9 条好评，共有 298 条点评" "
4 分 - 很差。3 条好评，共有 298 条点评" "
2 分 - 糟糕。4 条好评，共有 298 条点评" "

9.6/10

清洁度

9.6/10

员工和服务

9.6/10

服务设施

9.6/10

住宿条件和设施

9.2/10

环保

点评

10/10 超赞

Ervin

满意：清洁度、员工和服务、住宿条件和设施
2024 年 5 月入住 1 晚

10/10 超赞

Sophie

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Staff incrediable spa very luxurious and modern well worth a visit
2024 年 3 月入住 1 晚

10/10 超赞

Julia

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2024 年 2 月入住 1 晚

10/10 超赞

Maria

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Little Oasis of Luxury
Lovely stay at Boringdon. Good value, especially for the excellent facilities.
2024 年 2 月入住 1 晚

10/10 超赞

Sophie

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Fantastic Spa and Bar - service at the spa was excellent. Couldn’t have wished for a better spa experience. Reception team were welcoming and helpful. The little luxuries in our room were much appreciated - excellent Voyager coffee, robes, flip flops etc I loved the Gaia hand and body lotion - smelled incredible
2024 年 2 月入住 1 晚

10/10 超赞

Matthew

商务旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Extremely good service from all the staff. Tom was especially helpful when my wife lost a bracelet after her spa treatment. Completely took ownership and went above and beyond. We stay away in hotels 10-20 times a year and Tom's response was the best I have ever encountered.
2024 年 2 月入住 2 晚

8/10 还可以

Nicky

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Relaxing stay
The hotel is beautiful and service was brilliant. Our room was lovely and spacious. The spa is lovely and sauna and steam room are great, we stayed on a Friday in January and it was quite busy - couldn’t get a sun lounger at times. The prices for food and drinks are quite expensive but what you expect nowadays. We did have a pizza for £19 (which wasn’t that great but rectified by a member of staff). The breakfast was really nice. Will definitely be back.
2024 年 1 月入住 1 晚

10/10 超赞

Matthew

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2024 年 1 月入住 1 晚

10/10 超赞

Kevin

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
A night away.
The stunning view as you arrive. It has beautiful rooms, excellent food, amazing staff and fantastic facilities. A five star experience. We will be visiting again. 😊
2024 年 1 月入住 1 晚

10/10 超赞

Andrew

2024 年 1 月入住 1 晚

8/10 还可以

Hardeep

满意：清洁度、员工和服务、住宿条件和设施
Lovely hotel with loads of history. The staff were very friendly, the restaurant was lovely and Dimitri was really helpful. The facilities in the hotel was good.
2024 年 1 月入住 2 晚

10/10 超赞

Jeremy

2024 年 1 月入住 1 晚

8/10 还可以

Rob

与配偶出行, 商务旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Lovely building. Check-in was easy and nice to have mulled wine whilst sorting the admin. Clean beautiful modern room (luxury room booked). There was a group of us staying and we had slightly mixed room cleaning - one couple in next door room had chocolate gifts left on the pillow, we did not. Turn down service didn't close curtains. Just small things that would be easy to improve upon. They also print out a A5 card with the weather for the next 24hrs and some other information. To do this every day for every room seems very environmentally unfriendly and a waste of paper and ink. Lovely staff and food. Gym excellent with peleton bikes.
2023 年 11 月入住 2 晚

10/10 超赞

Lee

2023 年 11 月入住 1 晚

10/10 超赞

robin

满意：清洁度、员工和服务、住宿条件和设施
Great hotel, great spa & staff extremely professional and helpful.
2023 年 11 月入住 1 晚

2/10 糟糕

Jamie

On the first night we got stuck in the lift , it ruined our holiday , the room got messed up to and tried put us in another room and charged us alot more , I’m now suffering from stress and anxiety , the fire brigade had to come out , the m looking at taking legal action
2023 年 10 月入住 3 晚

10/10 超赞

Peter

商务旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Top hotel
It’s a 10 from me! Lovely big room and great spa. I did avoid the very expensive breakfast however
2023 年 10 月入住 1 晚

10/10 超赞

Heather

2023 年 10 月入住 1 晚

10/10 超赞

Claire

2023 年 10 月入住 1 晚

10/10 超赞

Kate

商务旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 10 月入住 1 晚

10/10 超赞

Lee

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Overnight stay
This was a last minute booking as a stopover before our ferry the next morning. We found the place on Hotels.com and were very pleased with the accomodation on our arrival. A beautiful historic hotel, quiet and relaxing. We travelled with our two dogs and were given a courtyard room that allow dogs. Room was very clean and comfortable. Dogs were provided with beds, bowls and some foodie treats. Hotel Restaurant food very good and the spa / pool area also good.
2023 年 10 月入住 1 晚

10/10 超赞

Karen

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 9 月入住 3 晚

10/10 超赞

narsi

商务旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
friendly helpful staff. Good restaurant
2023 年 9 月入住 2 晚

10/10 超赞

Lee

与家人出行
满意：员工和服务、住宿条件和设施、客房舒适度
Beautiful Hotel
A beautiful hotel that is very well looked after!
2023 年 9 月入住 1 晚

10/10 超赞

Malcolm

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
The dining experience at Acleaf was exceptional.
2023 年 9 月入住 1 晚

10/10 超赞

Katharine

满意：清洁度、员工和服务、住宿条件和设施
2023 年 8 月入住 2 晚

8/10 还可以

Kerry

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 8 月入住 1 晚

10/10 超赞

Antony

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 8 月入住 1 晚

8/10 还可以

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Good for normal stay, Average for an occasion
Overall we enjoyed our stay but there were certainly a few things that made us feel like it didn't quite it the mark in terms of the 5* hotel experience that you might expect from a place like this where little details do matter, especially as we were celebrating our anniversary. Nothing was above and beyond in our opinion, we didn't get a feeling like it would be a special experience despite the occasion, so I'm not sure I'd recommend the hotel if you're looking to celebrate a notable occasion.
2023 年 8 月入住 3 晚

6/10 一般

Neil

与配偶出行
满意：清洁度、服务设施、住宿条件和设施
The suite was superb, the hotel was lovely. However, the general running of the hotel needs work. There were several things that were not great during our stay, and were not remedied. A few things broken/not working in the room. Room amenities listed a mini bar - this had nothing in it, and a safe - this was not working. This is a lovely hotel but does not live up to the 5 stars and for the cost of a suite, I would expect better service. With more care & attention, and more thought, it could be amazing.
2023 年 8 月入住 2 晚

10/10 超赞

Amanda

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Impromptu spa stay
Absolutely gorgeous stay, such a lovely building and setting. Spa facilities were really good and child free is a bonus for us! Would definitely recommend and stay again.
2023 年 8 月入住 1 晚

10/10 超赞

K

2023 年 7 月入住 1 晚

10/10 超赞

jayson

2023 年 6 月入住 1 晚

10/10 超赞

RICHARD

商务旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Loved this hotel - food, service and facilities all top notch. Will definitely return
2023 年 5 月入住 1 晚

10/10 超赞

Issie

2023 年 4 月入住 1 晚

10/10 超赞

Emilie

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 3 月入住 1 晚

8/10 还可以

Alexandra

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 3 月入住 2 晚

10/10 超赞

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 3 月入住 1 晚

10/10 超赞

David

2023 年 3 月入住 1 晚

10/10 超赞

Derek

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Just class from first to last.
2023 年 1 月入住 2 晚

8/10 还可以

Cherie

2022 年 12 月入住 1 晚

10/10 超赞

Joe

商务旅客
满意：清洁度、住宿条件和设施、客房舒适度
2022 年 11 月入住 2 晚

10/10 超赞

Richard

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Excellent experience
Everything was superb the spa is amazing the staff are really on the ball and care about your experience
2022 年 10 月入住 1 晚

10/10 超赞

David

2022 年 9 月入住 1 晚

2/10 糟糕

J

2022 年 9 月入住 1 晚

10/10 超赞

Charly

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Solo me arrepiento de no haber reservado más noches. El SPA está genial y tiene un horario muy amplio.
2022 年 8 月入住 1 晚

8/10 还可以

MATTHEW

商务旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Beautiful hotel with top-class leisure facilities
Beautiful hotel in a wonderful setting with fantastic facilities and a top class spa. Nonetheless, for a hotel of this specification it is unusual not to have air conditioning in the rooms. During the backend of a heatwave, this does make sleeping uncomfortable. Also, the shower door in the room had been misfitted meaning that water flowed freely from under the shower door and onto the bathroom floor, a clear hazard. Finally, the extractor fan in the bathroom was very dusty and at one point when I turned on the light the extractor fan dropped all the dust all over my toiletries and the towels which was unpleasant. These issues are small points but I wouldn’t expect them from a 5 star hotel. On the whole, this is an excellent hotel. Service is wonderful, the restaurant is brilliant and the pool/leisure facilities are top class. Staff go above and beyond to make your stay comfortable and enjoyable, and I would definitely recommend this hotel and will stay again.
2022 年 8 月入住 2 晚

10/10 超赞

mr thomas gascoigne

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Amazing
Thought that the hotel and the staff were fantastic. Beautiful mixture of historic and modern architecture, great facilities, loved the secret lounge and the staff couldn't have been more helpful.
2022 年 7 月入住 2 晚

4/10 很差

Edward

与配偶出行
满意：员工和服务
不满意：住宿条件和设施
Poor meal facilities. Had to eat a low quality meal in our room. Didn't chance a breakfast, won't be returning.
2022 年 7 月入住 1 晚

10/10 超赞

Christopher

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2022 年 7 月入住 1 晚