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"I enjoyed my time at this hotel overall. However there were some small details that I noticed which made me a little disappointed. Such as the trash can lid in the bathroom was broken, there were also some rust (maybe dirt?) along the edges of the shower. The breakfast buffet was underwhelming, lack of options as well as slow service."

"The hotel is excellently located near the train station, surrounded by numerous restaurants, attractions, and museums. The hotel features conference rooms, comfortable rooms, and attentive front desk staff."

"The room was clean and quiet, and the location was very good. The only important issue for me was the very limited range of options for people with gluten and lactose intolerance. I believe that many guests have specific dietary needs, yet they pay the same price for breakfast. However, the selection of gluten-free products was very limited. There were some cheeses available, but no alternatives for those who cannot eat cheese made from cow’s milk. I would also suggest placing clear labels next to the food items so that guests can easily see the ingredients and determine whether the products are suitable for them. This does not seem difficult to implement. Otherwise, guests have to ask the staff about each item, for example, whether it contains gluten or cow’s milk. Nowadays, such products are not significantly more expensive than regular ones, and providing a wider selection would be a positive gesture showing that all guests are welcome at breakfast."

"The room was very clean but what really stood out was how accommodating and gracious the staff is. When I asked Martina if I could change rooms to a different one, she showed me the different types of rooms and allowed me to choose one within the same category of my booking. Very helpful staff."

"The staff was friendly and helpful- specially Mauricio. The hotel is located very conveniently near two metros -one of the stops takes you directly to Leonardo da Vinci airport. You can also walk to a lot of the main attractions. Even thought the hotel is located in the city center is was quiet enough to sleep well at night. "

"Great location and good customer service "

"Rooms were spotless, Front desk very helpful and guide accurately. Bell desk personal very helpful. Overall great experience "

"Big room "

"Very convenient. Next to Metro. Plenty of restaurants around the area. Will come again. "