Brentonico Brentonico Ski Resort Hotels

"Just come back from a lovely stay, beautiful views and very friendly and accommodating staff. The room was very spacious, comfy and clean. The sauna was great with a fantastic view, the hot tub unfortunately was too cold for us but they did explain they had some faults. The staff were really good at responding to any questions. They also provided a free shuttle to the town, they did only have 3 timings to choose from with the latest time being 5.30pm, unfortunately with a small limited menu we decided to eat out most of the nights which meant we did have to walk back in the later evenings or get a taxi. The walk back is very up hill with harsh paths and no lighting which was quite scary after a drink or two! There is a taxi service which the hotel gave us their number, they were quick and it cost around 25 euros. Overall we would definitely be back but would definitely consider hiring a car!"

"Breakfast was amazing. Staff super friendly. Parking was good. Everything was clean. My only problem is you can hear everything in the rooms. We got no sleep at all, which we needed so that we can do a 9 hour drive. So we are disappointed that no sleep occured. Soundproofing would be ideal or hang up more items as the hallways echo loudly. "

"Everything was good, and the staff was very helpful when asked. The one surprising fault was that the coffee from the machines during breakfast was really bad. It's ground fresh, but the milk substitute tastes terrible. Truly the worst I've had in Italy so far. I've had very good coffee from machines in other countries in Europe."

"The front desk staff were mean. They are not welcoming at all. They seem to have forgotten that they are in the hospitality industry. There was no bell man upon my arrival. Additionally, On my departure when I asked for a bell man it felt like pulling teeth. When they finally agreed to provide the bell man, he only brought my heavy bags and only to the front desk and not closet or into my car. Overall, the customer service was poor"

"Clean and safe kind of out on the outskirts. "

"Panoramic lake view, parking included w/o extra fee. "

"Very nice,characterful and comfortable hotel with good facilities and a really friendly and homely feel. Slightly noisy if your room is close to the stairs , but overall, strongly recommended !"