Fairmont Polynesia hotels

"Friendly staff , clean and tidy room "

"Located in heart of the downtown, loud area. You can hear everything from this hotel. We stayed one night and that was enough. If you need something for a night or two, it would work"

"Rooms need to be cleaned deeper and maybe an overall refresh of bathrooms. our king bed room had a dingy bath/shower. Overall a little remodeling would help a LOT. However, it’s the PERFECT location!! right at the beginning of Waikiki beach and close to the heart of everything. beach is just a crosswalk away."

"It was wonderful "

"Long walk to the beach. Over priced Sysco frozen food at every one of the on property restaurants. Our room never got below 72* degrees.. the ac in the room was set to 60 and it never made temp. We were sweating in the room at night.. theres a lot better value in the area that would be closer to the beach and better food choices. We paid a ton of money for this and it was not worth it for the room we got I complained after our first night about the AC and they sent in a technician but it didn’t make a difference. They never checked back in. "

"Stayed in the Palace tower which is about an 8 minute walk to the main lobby area, then a few more minutes to the car unless doing valet. There’s a tram that can take you between the towers but it can take some time. It was a really nice property, beautiful views. The palace tower was new renovated so the inside was nice and clean and pretty spacious. Perfect for families as there are lots of activities and the pool looked nice. Or for people who are just wanting to stay at the resort. I came with friends and we did a lot of exploring outside so didn’t get to thoroughly enjoy everything the property had to offer. Real nice place though. They had an issue with the key system at check in so we did have to wait some time and it took a while to get resolved, security ended up having to let us in so that was a little inconvenient but otherwise good stay. Had some food at the lagoon grill which was not bad, everything’s pricey so be prepared for that. "

"Everything was good. Only complaint is the front desk staff did not tell us there was a complementary lounge room on the second floor for guests waiting to check in or waiting for shuttle to the airport. Front desk check in staff knew we were early and waiting to check in and nobody said anything, even when I asked if our room was ready. "

"The edge bar was probably the main reason we stay here. Upon arrival we learned that it is permanently closed, apparently to make room for luxury cabanas. All advertisements regarding this property indicated that the edge bar is open still and as of today those advertisements are still live. Even around the hotel itself the edge bar was shown on many displays to be open. It was not. We would have considered another property if this had been correctly noted. "

"Lots of shops near by"