2/10 糟糕
Kelly
与家人及幼儿出行, 与家人出行
2024年03月27日
不满意：清洁度、员工和服务、服务设施、住宿条件和设施
Please do not stay here. This location is not as described. The man who answered the phone when I checked in seemed fine. Nothing wrong there. The room was a total disgrace. It was advertised as having a pull out couch. This is not true. There is a broken futon. It is also advertised as sleeps 4. Two people cannot sleep on an average sized futon. The tow twin beds were very broken down and one of the mattress covers had blood or maybe coffee splashed on it (I didn’t get close enough to make the call on what the substance was). There was a bandaid holding the outlet plate cover to the wall and it had been painted over. The property was also a mess. The pool gate was broken and on the ground (this is really unsafe overall). The furniture by the pool was all broken. There were multiple air conditioners just hanging out behind the rooms in the areas where you would walk to the pool or use the advertised grill (there were a few grills, none I would recommend using). There was a tampon just on the ground. Weird wiring and things from the rooms. Overall, I would really just like my money back but whatever. We ended up leaving less than 24 hours after check in.
Kelly
2024 年 3 月入住 2 晚