We loved our stay at Moonraker. The house is beautifully appointed, in a great location in the pretty village of Port Isaac, a short walk down to the harbour and village and a slightly longer, uphill walk back! It's decorated to a very high standards and all appliances are top of the range, in the kitchen we particularly loved the cold water and ice dispenser in the huge fridge/freezer and of course the hot tub was a real treat.
Wonderful as the house was, with huge garden with wonderful hot tub, summer house and seating, we did think that the "finishing touches" were lacking, especially when you're paying over £1,500 for 7 nights. These aren't complaints, they are just suggestions which could turn a wonderful holiday home into a truly outstanding one.
1. The hot tub is fabulous. But, there were no towels provided for use with it. Usually I would expect there to be towels provided for all guests, plus bathrobes and slippers at least in the master bedroom.
2. The crockery provided was clunky and boring grey. Very uninspiring and not very pleasant to use, the mugs in particular were nasty to drink from, far too thick. I actually purchased a cup & saucer in the village to use. Not everybody likes drinking out of mugs!
3. No toiletries were provided. In this day and age when you are providing a premium service it is usual to provide miniature sizes of shower gel, shampoo and soap.
4. No toothbrush mugs in the bathrooms - do you really want us to use glasses from the kitchen for this?
Can I just re-iterate that this is me being VERY picky, we loved your home, it was one of the best places we've stayed in and will definitely be back!