Portland Romantic Hotel

"Staff very friendly and helpful. Rooms were nice and tidy but wall are thin. Close and walkable to shops and restaurants. No self parking, valet only with garage off premise with in and out available."

"Nice staff. I would stay again. "

"Clean rooms,great staff"

"Bean at the front desk was amazing She is a game changer She should be recognized for her great service We looked forward to seeing her Her positive attitude and people skills were a pleasure She is an extremely valuable asset to your company and should be valued at the highest level "

"Easy to check in and out. Walking distance to Maine Medical Center and quick bites to eat. Breakfast was okay."

"This property is a prime location. It is a lovely place to be in the city. I love the look of the hotel. It was clean and the staff were friendly. I would definitely return. "

"The WiFi isn't worth using. Bring a mobile hotspot if you need internet. Housekeeping knocked and then immediately swiped the card and tried to barge in on me. Not acceptable. "

"The staff were amazing, the room was amazing (the bathroom, the shower, the bed, the blackout curtains, the fancy robe, and the interior design were all superb), and the restaurant was fantastic! Unfortunately, I'm really sensitive to sound, and because the building is older, I could definitely hear small sounds in the plumbing, refrigeration, and/or ventilation that made it hard to sleep well. Additionally, the remote was a bit sluggish with the TV, and the previous guests' Netflix access hadn't been cleansed from the TV. I mentioned all of these things to the front desk, they made a note of them, and they offered me extra points since I was only staying one night."

"I chose this hotel specifically because it was advertised as pet-friendly, as I was traveling with my well-trained dog. While the location was convenient and the room itself was comfortable, the experience was soured by the lack of transparency regarding the pet policy. When I booked, the additional pet fee was not clearly disclosed. I was extremely annoyed to be informed that there was a flat pet cleaning fee for bringing a well-behaved animal into the room. If a hotel charges a premium for pets, there should be clear communication about that cost upfront, or they should at least provide amenities to justify the extra cleaning fee they claim to be charging."