波特蘭酒店 | 熱門波特蘭住宿限時優惠每晚可低至 HK$518

「Hotel staff was wonderful. Rooms were comfortable and pretty clean. Walls are thin! Very loud in the mornings. Pool was very dirty and cloudy.」

「We loved it! great communication when we had a key problem. 100% would go back. Beautiful place, so clean and nice to relax in」

「Awesome place 」

「Overall, my stay was nice. The only negative I experienced was with the shuttle service and the front desk staff at check-in. Prior to my arrival, I messaged the property to confirm the shuttle schedule and was assured it was available at all times. Unfortunately, when I landed and called the front desk as instructed, I was told there was no shuttle service available that day. This was very disappointing, as I relied on that information when booking. Had I known in advance, I would have arranged...

「Our newly renovated room was clean however one of the garbage bags was not empty. There was no dishwashing soap or towel to clean the dishes. Not many washcloths for the amount of people that stayed in the room when we got there. And we ran out of tissues pretty quickly. The staff was excellent, every request we had, they responded and acted quickly.」

「The geographical environment is close to tourist attractions, and the environment is clean and hygienic.」

「Staff was very friendly」

「Property looked rundown bedding was yellowed and stained. Hot tub was not working just standing hot water in it I was told. When I expressed my concerns at the front desk and asked if there was something they could do give me a partial refund or a full refund I was told it was up to Expedia. I chatted back-and-forth with an agent from Expedia. They said the property could make an allowance and charge a penalty and let us out of the hotel rooms. The young gentleman behind the desk told me that...

「Overall it was a good hotel for the price I paid. The pool was great for kids and the breakfast had a lot of options. Only thing I’d suggest is maybe having some more allergy friendly options. One problem I had was that the bathroom and closet shared a door, which is fine but the real issue was that the bathroom door didn’t shut all the way. There was a like 2-3 inch gap. Also the hair products were empty and there was an odd residue around the shower. 」