波特蘭別墅

「The staff made the visit memorable. 」

「We celebrated Mom's 90th birthday and the entire team worked together to make everything PERFECT! From my initial connection with Lewis the owner, who was very responsive to all our questions as we prepared, to the staff Debbi, Cavesha and Arlene..WOW! To top it all off...Chef Kealy and Chef Shavon...best food ever...would definitely recommend 」

「I stayed at this property from 3/23/23 to 3/28/23 when i was on my way to rhe property i called owner to meet us whoever answered was very rude and not customer service friendly then i was given a number for house manager who saved the day Mr. Anderson was the best great customer service he immediately came to meet me i was so angry and tired but Mr. Anderson made me smile. I hope Mr. Anderson trained the other staff to be kind and a problem solver thanks for a wonderful stay Mr. Anderson and...

「The place overall is okay . I didn’t really have a major problem is was okay for the most part.」

「Positives: fantastic view and very good in-house staff members (that includes service &delicious meals).Negatives:1. Owner (Barbara) lied about the condition of the house after hurricane stating they were NOT affected and have power. Power was restored the day of our arrival. She risked our wellbeing for personal gain.2. AC in master bedroom wasn't working and it was simply impossible to stay in this room. We slept there, sweating but couldn't enter it during the day. Barbra lied to house staff...

「The management team was awesome, the AC didn’t work in the main room on the first night but Ms Vicki made sure that I didn’t go a second night without it.」