2/10 糟糕
Leighjon
2024年06月6日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
My experience was far from 5-star for the following reasons:
1. There was no desk to work.
2. There was no place or shelving to place any belonging on, within the room.
3. The TV was on wheels.
4. The only chair in the room was in the room lobby.
5. There were two defaults in the bedroom, the shower head was loose and there was loose metal covering on the handle, please see below photos
6. And top it off I cut my thumb in the swimming pool on one of the jacuzzi loungers
Overall the hotel was simply not up to scratch. It’s a shame as I had stayed in another Hilton Hotel (Hilton Porto Gaia) in the previous 3 days which was fantastic.