“Hot water was unavailable on one of the mornings. We had an afternoon event and the water was not fixed by the time we had to leave. No compensation was given because "it was fixed" But that didn't help us because we had to leave before it was fixed. Just because "others were ok" with it doesn't change our inconvience. Very disappointed with customer response. Major safety issue: Our third floor window had not lock or screen. We were adults but not in the least safe!”
“Hot water was unavailable on one of the mornings. We had an afternoon event and the water was not fixed by the time we had to leave. No compensation was given because "it was fixed" But that didn't help us because we had to leave before it was fixed. Just because "others were ok" with it doesn't change our inconvience. Very disappointed with customer response. Major safety issue: Our third floor window had not lock or screen. We were adults but not in the least safe!”
Helen