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"We checked in at 11:45 PM, unpacked and got ready for bed. Then looked up at the ceiling and there was a spider right over one of the beds. We called staff to take care of it. I guess they aren't prepared for things like this because the staff person tried to knock it down, which was a mistake on his part, and then it was running around under the bed as he said. So at around 12:15, we had to pack up everything and move to another room. Also, there was one washcloth and one makeup washcloth for the two of us, when usually with two people you have at least four washcloths. By that time it was around 1 o'clock in the morning."

"Great location, nice rooms, and attentive staff!"

"This past weekend (April 10 to 11th) we stayed here for dance competition. Knowing that check in wasnt till after 3:30pm we were in no rush to get down there. Its was 5:30pm when we got parked and headed to the lobby. Much to our surprise the lobby was busy with a long line and only one lady behind the counter. Waited in said line to check in and was told rooms werent ready this was at 5:45pm. Look i understand there were multiple events going on.. But truly there is no excuse for having no rooms ready. We were told it would be a 15 mins TOPS wait and she took my phone number to call when the room was ready, even though i said wed be seated right by the front desk waiting. 15 mins goes by... then 30 mins... now 40... after 45 mins i politely asked the lady how much longer she assured me we were next. But we werent, i watched another family come in check in and get keys without having to wait for a room to be ready. (Mind you i had booked and paid march 29th) It had been an hour before the guy asked if wed been taken care of. Finally got into the room, that was haphazardly cleaned. Ants in the bathroom, no outlets that worked, floors dirty and an ac unit that was broken. Had there had been another hotel available i would of left and gone there. Only good points were the free breakfast; Kim our server that morning, she was very sweet also the pool was clean. The fact i had to pay a 3rd party to park in a destroyed parking lot is insane especially after paying 300 a night. "

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"The ac did not work well and it was very noisy. You have to have $100 in cash for deposit when no one carries cash. The whole floor stunk of fish and spices from other guests cooking. Dirty areas. "

"room was slightly dirty and shower didn’t drain :("

"I reserved a room eight months in advance, but when my family arrived at the property they did not have the room type we booked. There were 4 of us, I booked a room with 2 queen beds and they gave us one king bed and a pull out couch. The front desk mildly apologized, but that was it. We had an uncomfortable stay."

"Amazing hotel stay. Clean room, food was incredible and the outdoor hot tubs were one of our favorites! We will definitely be coming back. "

"Clean and recently refurbished. "