Desenzano del Garda Provenza Cantine Hotels

"El hotel está muy bien ubicado en Sermione y cuenta con una posiciona de agua termal que está incluido en el precio de la habitación. La comunicación con el personal del hotel fue muy mala, ya que no hablan español y el inglés es terrible, por lo que las preguntas que hacía no daban respuestas correctas o incompletas. El hotel es muy viejo y requiere una inversión importante para actualizarlo. Hasta las camas y almohadas eran de los años 1960."

"We showed up and no sheets were on our bed and we had no towels. They said that this isn't a hotel but it's a village! I guess that means you get nothing and pay extra for everything. They charge for linen, towels and even wifi. Plus a very high cleaning fee (even though we literally stayed there for less then 12 hours). I felt scammed staying here and will take this up with hotels.com to be more clear with places like this. For the price I ended up paying (an extra nearly 100 euros) I could've stayed somewhere nicer for less $$$. Very disappointed "

"Nice place. Would recommend and stay here again. Staff was very friendly and helpful"

"The hotel was amazing, the staff were so helpful and friendly. Perfect location and beautiful setting."

"very good 👍"

"Great hotel with great amenities! We used the pool every day (bring rubber sandals if you want to use the pool). Staff was great, room was clean and a good size. The gym was disappointing. They only had about 20% of free weights. The cardio equipment and unniversal weight machines were poorly maintained."

"Rooms were clean. Family room was great for us with 3 kids. The room had 3 comfortable beds and two big patios. Pool was not heated but clean. Breakfast was ok. Statt was friendly and helpful. We would stay again."

"An incredible hotel, lovely destination and surrounding area"

"Amazing host! Very hospitable! Room was clean "