搜索普罗维登亚莱斯的城堡

“The doors for the bathroom and shower are shared and rather awkward. They dont fully close on one side either (Shower).”

“I feel like everybody who worked at this resort wished they worked anywhere else. Never helpful, we asked the front desk for towels or umbrellas or other help and always felt like we were a bother. Basic amenities like a simple bottle of water weren’t available and the gift shop with expensive water closed at 6. Frankly skip this spot”

“The rooms were a bit outdated, but I would still stay here again. The staff made me feel like I was visiting family! The rooms were clean, the staff were kind and very accommodating. The best part is the location of the hotel to the beach. Felt like I could roll out the bed and be on the beach. We even tried to re-book another visit before we checked out but all the rooms were sold out. No need to look any further, just book the room!”

“Only thing is Wi-Fi speed very very very poor (solow)! Only first day ok (not fast just can using) 2 3 4 days. Every day. Too solow. Can not open website! Map! Who can believe? Hope there can update speed, every one need internet! ”

“Beautiful adult, clean, friendly staff place. No complaints”

“The stay was great. Location was great! North of Grace Bay and close to all the happenings.”

“We loved our unit ( 402 ) and the staff could not have been any nicer. Great relaxing stay. We look forward to returning.”

“Great stay at the Retreat. It embraces the name! The concierge was very friendly and gave us excellent recommendations for water excursions and local restaurants. Our room was very spacious and everything in it felt brand new. I especially liked that the bathroom has separate wet and dry areas, and the memory foam mattress was very comfortable. The room was spotless. Housekeeping came twice a day, including an evening turndown to get the room ready for sleeping. I used the pool, hot tub, and……

“The staff was amazing!!! They made everyone feel like a VIP. The hotel is located in an area of grace bay that is easily accessible to small shops, coffee, etc The amenities are great and the poolside and beach staff are amazing. A shout out to Jameson who made us feel so welcomed, kept our drinks and food flowing and always made sure we were well taken care of. The buffet breakfast was great as well. The rooms were spacious and well equipped. Definitely great for families.”

“Beautiful”

“Friendly helpful staff who genuinely took the time to ask questions and make sure we were always comfortable and enjoying our stay. Best house keeping staff ever! So many small details were covered both inside the room, and outside.”