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关于石屋的点评

4 out of 5
石屋
1 International Drive, Providenciales

点评

9.4

绝佳

10 分 - 超赞。80 条好评，共有 100 条点评" "
8 分 - 还可以。11 条好评，共有 100 条点评" "
6 分 - 一般。6 条好评，共有 100 条点评" "
4 分 - 很差。3 条好评，共有 100 条点评" "
2 分 - 糟糕。0 条好评，共有 100 条点评" "

9.8/10

清洁度

9.4/10

员工和服务

9.4/10

服务设施

9.8/10

住宿条件和设施

9.8/10

环保

点评

10/10 超赞

Michelle，Fort Myers

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Just an absolutely amazing experience. Such a beautiful, quiet setting. Small and quaint. The staff is amazing. Tiffany at check in. Marie helped with special arrangements. Robert and Peterson at the pool and Chesney is the best server. Food is amazing. Rooms are perfect. Staff and service so kind and gracious. Can’t say enough about this place.
2024 年 4 月入住 3 晚

10/10 超赞

Justina，Norwalk

与家人出行, 与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Property was amazing, staff was amazing amenities were amazing, only thing I will say is the restaurant didn’t have much diversity. You definitely will need to go out and eat at different spots. Breakfast is free and it’s not buffet style and I liked that a lot, you order what you want from the menu. I will definitely be back. Housekeeping came twice a day. They were on point with everything. If I could I would give them 10 stars
2024 年 4 月入住 3 晚

8/10 还可以

Nikil

满意：清洁度、员工和服务、住宿条件和设施
2024 年 4 月入住 6 晚

10/10 超赞

Clouttia

满意：清洁度
2024 年 2 月入住 5 晚

10/10 超赞

Chase

与家人出行, 与配偶出行
满意：清洁度、员工和服务、住宿条件和设施
Best place to stay in Turks and Caicos. Staff is very friendly and can assist you with booking activities as well as transportation. Views are incredible and pool is unreal. Would suggest booking rooms above the pool. Food is also delicious and live music on some nights.
2024 年 4 月入住 6 晚

4/10 很差

Anna

满意：清洁度
2024 年 3 月入住 2 晚

10/10 超赞

Tenishua

与配偶出行
满意：清洁度、员工和服务、住宿条件和设施
The Rock House is FABULOUS!! The room and property are beautifully appointed, and the staff are friendly and hospitable. We will definitely return to Turks, and we’d love to stay at the Rock House again!
2024 年 3 月入住 4 晚

6/10 一般

Leslie V

满意：住宿条件和设施，清洁度
2024 年 3 月入住 4 晚

8/10 还可以

Evin

满意：清洁度、员工和服务、住宿条件和设施
2024 年 3 月入住 4 晚

10/10 超赞

alberto

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Wonderful
2024 年 3 月入住 3 晚

10/10 超赞

Albert

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
I choose this hotel on the internet because it looked and read that it was secluded and that is what I desired. We did get assigned the proper room but found the location to noisy. The General Manager saw to it that we were moved to an upgraded room and location and were not charged for the upgrade... Top Shelve service to say the least... great location, hotel, staff and Management. 5 Stars! A. Lawrence
2024 年 2 月入住 4 晚

10/10 超赞

Michele，Watchung

满意：清洁度、员工和服务、住宿条件和设施
The property was beautiful and staff was amazing!
2024 年 2 月入住 7 晚

10/10 超赞

nancy

商务旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Such a beautiful spot; so well appointed!
2024 年 2 月入住 1 晚

10/10 超赞

Necole

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Our stay at Rock House was amazing and one of the most beautiful places we have stayed. The location is perfect and only minutes from the airport. The food was exceptional. This is truly a luxury hotel and we can't wait to go back!
2024 年 2 月入住 3 晚

10/10 超赞

Meredith

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2024 年 2 月入住 4 晚

10/10 超赞

Jonathan

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Great service staff is excellent. Enjoy being away from the busy areas of town and relaxing.
2024 年 2 月入住 3 晚

10/10 超赞

G M

满意：员工和服务、住宿条件和设施、客房舒适度
2024 年 1 月入住 3 晚

10/10 超赞

Jules，MONTREAL

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
We had a brilliant time - the staff were incredible, extremely helpful and welcoming! Thanks to Franncesca, Peterson, Robert, Monica, Gerald, Berlandie, Frank, Orlando and everyone who helped with all our questions, provided recommendations, carted us around and managed to help us find last minute bookings. The pool and restaurant team were always smiling and made the overall experience that much more wonderful! The lobster pizza and Drunken Lobsters - exceptional! The resort is beautiful - the walkways and views are stunning, the pool area is pristine. The only real downsides is that it is very remote (which is also an upside!), so you do need a car / rely on taxis as you cannot walk anywhere, so this can also get very expensive. Plus there is construction but for the most part that didn't disrupt us.
2023 年 12 月入住 9 晚

6/10 一般

Reagan

满意：住宿条件和设施，员工和服务
Rock-y House
My husband and I stayed at Rock House over the Christmas Holiday. It is was a beautiful property and the staff was friendly and helpful. Our room was a one bedroom oceanfront suite. It was spacious and the pool was very enjoyable. Unfortunately, they seem to be having an issue with the septic system as you could smell it around the resort and it would get so bad in the room (especially at night) we closed all the drains and kept the bathroom door shut with the fan running most of our trip. I did my makeup in the bedroom mirror to avoid spending any extra time in there. We mentioned the issue to the front desk but once heard other guests talking about it we realized it must just be a widespread issue. They are working on building out the second half of the property so there was significant construction noise. We were thankful our room was on the other side of the resort from the main construction area but felt they should be notifying guests ahead of time about the construction. The food was fresh and tasty but dining options were limited, pricy, and hours seemed to change every day. There is also a 10% service fee and 12% tourist tax on every bill (plus additional tipping was very expected) so meals added up. Overall, we had a nice trip but disappointed by the hotel considering the cost, all its recent press, and Leading Hotels of the World membership. Save your money and stay elsewhere but stop by for a cocktail at the Cave Bar to take in the view!
2023 年 12 月入住 5 晚

10/10 超赞

Tim

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
The resort and the staff were amazing. Would highly recommend.
2023 年 12 月入住 3 晚

10/10 超赞

Sudhinder，Flemington

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Me and my wife just went last week to this place. It’s really awesome. We took the room with ocean facing. Breakfast is included the staff was very friendly and nice. Ambience and views are the best. Shree the manager was very nice and friendly. It’s an awesome location and must stay atleast one night.
2023 年 12 月入住 1 晚

8/10 还可以

Haojia

与家人出行
满意：清洁度
不满意：员工和服务
Great resort with excellent views. We stayed for 6 nights. However, the service is poor, asked for a pair of slipper and took them at least 3 hours to give it to me. Really terrible service at the restaurant: booked reservation at 7PM, arrived at 6:55PM and was told need to wait for couple mins for the table to be ready. Waited at the bar for 30 more mins with no one served us. They won’t give us the table until we asked to cancel the reservation
2023 年 11 月入住 6 晚

10/10 超赞

Charanjit

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Unreal views
2023 年 11 月入住 2 晚

10/10 超赞

Michael

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Amazing in all ways!
2023 年 11 月入住 3 晚

8/10 还可以

Thomas

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 11 月入住 4 晚

10/10 超赞

Amy，Nashville

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
This is a smaller resort so it it very quiet and removed from the rest of Grace Bay. The pool was beautiful, so peaceful. The beach is small but adequate. They don't play loud music all day, just nice relaxing subdued background. The food was excellent! The staff were so pleasant and helpful. The property is pretty new so everything is in great shape. The room was spacious and well appointed. Would love to go back!
2023 年 10 月入住 5 晚

8/10 还可以

Russell

与配偶出行
满意：清洁度、员工和服务、住宿条件和设施
The Rock house is a nice quite place to stay for couples looking for a romantic vacation with relaxation and a wonderful view and great service. The location is very close to the airport but it’s quite a distance from the tourist areas, so you will have to drive or take a taxi for excursions and traditional island scenery and activities. If you are looking for fun, excitement and easy access to different excursions, then I’d recommend the Grace Bay Area. But for a quiet, relaxing place with style and a great atmosphere, The Rock House is a nice choice. It really depends on what you want your vacation to be.
2023 年 10 月入住 3 晚

10/10 超赞

Winnifred

与家人及幼儿出行, 与配偶出行
满意：住宿条件和设施
Overall my stay and experience at Rock House was phenomenal. I just wish they had better directions to the suites and other places on the property.
2023 年 10 月入住 4 晚

10/10 超赞

Cathy

2023 年 10 月入住 2 晚

4/10 很差

nikhil

满意：清洁度
不满意：员工和服务
As per other reviews here - summary is simple, nice location/facilities, abysmal service and hospitality. It honestly feels like most people working there do not want to be there. For 1k a night… Not a great stay. Booked for our honeymoon, which I’d advise against… I’d highly recommend an airbnb on the Island, far better options out there for less. We stayed here primarily because we wanted a concierge to help us plan out the best activities on the island, and make bookings / transfers. Which was a disaster. Pros: Beautiful location, view and nice rooms/facilities. Cons Service - Apart from a few standouts, the majority of staff do not look like they want to be there. The service was begrudging, as if we were being done a favor. Simple requests were forgotten and nothing shows up. We got sick of following up and bought groceries / drinks at the local supermarket for the rest of our stay. We received far better service at the beach shacks we ate at - given that this place is super expensive… just ouch. Excursions/concierge - this is where things truly fell apart. No confirmations, poor communication, had to followup multiple times. Long story short, we ended up missing our main excursion and were driven around for a couple of hours from hotel to hotel. Left us frustrated and wishing we had simply booked an airbnb. We ended up booking the remaining activities ourselves, and things ran smoothly from that point on. Construction - they choose to omit this completely...
2023 年 10 月入住 4 晚

10/10 超赞

Dixania

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Greta location and the island is beautiful. We love it so much . Was very relaxing
2023 年 10 月入住 3 晚

10/10 超赞

Tasia

满意：清洁度、员工和服务、住宿条件和设施
Great resort
2023 年 9 月入住 3 晚

10/10 超赞

Mishala

满意：清洁度
2023 年 9 月入住 2 晚

6/10 一般

Jaree

与配偶出行, 团体旅客
满意：住宿条件和设施，清洁度
The property was beautiful. Young lady at the front desk was very nice and accommodating helped set up excursions. Daphnee in the restaurant for breakfast was really nice we came back multiple times because of her aura and welcoming smile. My only complaint was I called the desk multiple times for a setup for flowers or a banner for our anniversary we never received anything also we could never get any ice nor would they tell us where it was located the guy in the office after midnight got us some the night before we left. Housekeeping never came in the morning when we called but would always come at 630 while we’re occupying the room other than that the property was beautiful and relaxing I would recommend.
2023 年 9 月入住 3 晚

10/10 超赞

Matthew

与配偶出行
满意：清洁度、员工和服务、住宿条件和设施
Absolutely amazing! Better than expected, rooms were cleaned twice a day, everyone was extremely friendly. Special shout out to Judson, Vaughn, Dre, and David. Gave us all information on local traditions, places to eat, things to do, and just great conversations. We will be back!!!
2023 年 9 月入住 5 晚

10/10 超赞

Chris

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Beautiful property, Minutes from airport, great service!!
2023 年 9 月入住 4 晚

10/10 超赞

Redmond

团体旅客
满意：员工和服务、服务设施、住宿条件和设施
The staff attends to any and all Of your needs, JEFF took care of all my needs by the pool no matter how small Or large he was amazing !!!! JEFF service was beyond amazing and deserves the recognition . The food was amazing especially the burger and lobster pizza . The place is the best and only place that I will ever stay when I visit Turks
2023 年 9 月入住 5 晚

10/10 超赞

Kristina

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
The property exceeded my expectations, and the staff were some of the nicest people I've ever had the pleasure of connecting with. I wish we could have stayed longer - it was an amazing trip!
2023 年 9 月入住 3 晚

10/10 超赞

Dafne

2023 年 8 月入住 3 晚

10/10 超赞

Gabriela

团体旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Hotel property and staff absolutely incredible
2023 年 8 月入住 6 晚

10/10 超赞

Charline

与配偶出行
满意：清洁度、员工和服务、住宿条件和设施
Cant wait to go back. Do yourself a favor get yourself a rental car so you explore this Beautiful country.
2023 年 8 月入住 4 晚

10/10 超赞

Michael

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
This is the perfect resort for the people looking to be off the main path but still have a great experience. The swimming pool was unbelievable. The private beach and pier were very relaxing. It was nice not having to share the areas with a lot of other people. The restaurant was excellent. The service and food were top notch. We loved hanging out at the Cave Bar. A unique bar that overlooks the ocean.
2023 年 8 月入住 5 晚

10/10 超赞

Antwanique

满意：员工和服务，清洁度
They ocean view and pool view at same time were amazing
2023 年 8 月入住 3 晚

10/10 超赞

Jacob

满意：清洁度、服务设施、住宿条件和设施
Amazing! Clean, good food and drinks, amazing view, excellent snorkeling right off the beach. Only complaint is the "island time" was a little excessive with most service members. I would have expected quicker service for the price we paid.
2023 年 7 月入住 6 晚

10/10 超赞

Theodore

满意：清洁度、员工和服务、住宿条件和设施
I truly enjoyed the property. The Suite was awesome with great view of the ocean.
2023 年 8 月入住 3 晚

10/10 超赞

Diego

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
This is our second stay at Rock House and won’t be our last. We love it here. Staff is extremely welcoming, helpful and friendly. Property is very well maintained and clean. It’s always quiet and relaxing. Food and drinks are good. Hotel is beautiful, makes you feel like you’re in Europe but with beautiful Caribbean water.
2023 年 8 月入住 3 晚

10/10 超赞

Stacy

2023 年 7 月入住 7 晚

10/10 超赞

rocio

2023 年 7 月入住 2 晚

10/10 超赞

Melissa

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Well trained staff.. very courteous and the grounds are clean.
2023 年 7 月入住 2 晚

10/10 超赞

Herman Che

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Excellent Staff ! Great Customer Service! Good good and very relaxing !! Definitely coming back
2023 年 7 月入住 1 晚