The lake view is really pretty and you can walk from the hotel to the pier and downtown in minutes
Stacey
2025 年 6 月入住 5 晚
10/10 超赞
Anghela Giulianna
与家人出行
2025 年 5 月 28 日
满意:清洁度、服务设施、住宿条件和设施
Un hermoso lugar, los empleados son muy serviciales y atentos, volveremos sin duda alguna, tambien esta 100% recomendados
Anghela Giulianna
2025 年 5 月入住 4 晚
10/10 超赞
Nora
团体旅客
2025 年 5 月 5 日
满意:员工和服务、服务设施、住宿条件和设施
Amazing view and wonderful place, was incredibly our time at Puerto Varas
Nora
2025 年 5 月入住 3 晚
10/10 超赞
Luciane M
2025 年 4 月 13 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Luciane M
2025 年 4 月入住 3 晚
10/10 超赞
Kevin
2025 年 4 月 10 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great property, great people. Muy excelente!
Kevin
2025 年 4 月入住 2 晚
10/10 超赞
François
与家人出行
2025 年 3 月 31 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Nous le recommandons sans hésiter.
François
2025 年 3 月入住 4 晚
6/10 一般
Johannes
与配偶出行
2025 年 3 月 24 日
满意:清洁度、员工和服务、服务设施
不满意:住宿条件和设施
We had a very mixed experience at this hotel. The staff at the front desk was very friendly and helpful and most hotel rooms offer a great view and the location is very convenient.
However the hotel is very dated and our room was extremely dated and is in need of renovation.
Our biggest issue was that the bathrooms / showers only had lukewarm water at best, sometimes it was almost cold. We complained several times and were told it was fixed, but it really wasn’t.
As I said, the staff was for the most part friendly, but the hotel owner needs to invest badly into some serious renovations.
Johannes
2025 年 3 月入住 3 晚
10/10 超赞
Benjamin
与家人出行, 团体旅客
2025 年 3 月 18 日
满意:清洁度、员工和服务、住宿条件和设施
It was a friends stay and we have a perfect trip, the hotel have a magnificent view of the lake and volcanos the room was big enough for 6 people with two bathrooms
Benjamin
2025 年 3 月入住 1 晚
6/10 一般
HAI
2025 年 3 月 15 日
满意:员工和服务
Internet was terrible. I told them but they didn’t solve the problem. The condition of the room was bad. One positive thing is the staffs were very good.
HAI
2025 年 3 月入住 3 晚
8/10 还可以
Matthew
与配偶出行
2025 年 3 月 12 日
满意:清洁度、员工和服务、服务设施
Huge room, very convenient location, beautiful lake view. The room was a dated however - last update probably 20 years ago - but still very nice.
Matthew
2025 年 3 月入住 2 晚
10/10 超赞
Hilary
2025 年 3 月 12 日
满意:员工和服务,清洁度
Hilary
2025 年 2 月入住 2 晚
10/10 超赞
Thomas
2025 年 3 月 9 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Amazing view and friendly staff
Lovely hotel. Friendly staff in all areas. Amazing view from our room across the lake of the snow covered volcano
Thomas
2025 年 3 月入住 3 晚
8/10 还可以
Miguel
与家人出行
2025 年 3 月 7 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Miguel
2024 年 12 月入住 1 晚
8/10 还可以
Patrick
2025 年 2 月 28 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Patrick
2025 年 2 月入住 4 晚
8/10 还可以
David
2025 年 2 月 25 日
满意:清洁度、员工和服务、服务设施
Nice property in a great location. Views of the Lake are very good. Restaurant is above average. Rooms are somewhat dated and not soundproof so you can hear the neighbors above quiet loudly. WiFi is also a bit inconsistent.
David
2025 年 2 月入住 2 晚
10/10 超赞
Merete Skytte
与家人出行
2025 年 2 月 12 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Merete Skytte
2025 年 2 月入住 4 晚
6/10 一般
Brenden
2025 年 2 月 9 日
满意:员工和服务,清洁度
The hotel was nice enough but nothing special.
Brenden
2025 年 2 月入住 1 晚
10/10 超赞
Christopher
2025 年 2 月 9 日
满意:清洁度、员工和服务、住宿条件和设施
Christopher
2025 年 2 月入住 1 晚
10/10 超赞
Diego
与配偶出行
2025 年 2 月 8 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Me encanto la vista, muy buena ubicacion, la habitacion con piso de madera muy linda y comlda. Los colchones un poco viejos perl estaban bien
Diego
2025 年 2 月入住 7 晚
10/10 超赞
Nelson,saint cloud
与家人出行
2025 年 2 月 7 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
LINDA VISTA
Nelson
2024 年 11 月入住 3 晚
8/10 还可以
Bruno
2025 年 1 月 31 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Uma hospedagem que vale a pena
Hotel bem localizado, com vista para o lago e para o vulcão Osorno. Contam com uma funcionária para dar orientações e dicas de turismo local, o que foi ótimo!
Quarto agradável e limpo, de tamanho bom e com cama confortável.
Fizemos uma aula de yoga oferecida pelo hotel e foi ótima também!
Atividades como piscina e academia (que é bem simples) precisam de agendamento.
O hotel tem um restaurante e um bar (que pode ser um pouco barulhento dependendo do horário e da posição do seu quarto), mas não chegamos a experimentar.
De pontos negativos, cito o café da manhã com pouca variedade de opções, e o estacionamento com poucas vagas gerando certo desconforto quando o carro ficava “preso”.