Nice building and room
The staff were great with the exception of the check in. It took 1 hour & 45 minutes to move four spots forward to make it to the check in desk. Then we were assigned a room already given to someone else. So we took a room for one night and changed to what was acceptable for a room for 13 nites the next day. Not enough staff ever at the front desk - should be prepared to staff up!
Randall
於 2024 年 5 月住了 13 晚
4/10 欠佳
Kim A.
2024年5月8日
不滿:整潔度
Our stay started with a tour for membership. The representative they gave us the tour whose name is Ulysses was incredibly mean, disrespectful, and insulting, not only to me, but especially my wife. Called us fools and idiots. After this, we had to spend the next four days at a resort that made us feel like they hated us. Completely terrible experience and although I’ve stayed there three times before I will never be coming back. This hotel experience was very poor from all aspects. Some of the staff was nice to us, but overall they seem to be an angry group. On top of that the food was incredibly disappointing and did not match any of the food that we had off of premises. Again terrible experience and would not do it again. Kym Lewin.
Kim A.
於 2024 年 5 月住了 5 晚
8/10 不錯
Bill
家人同遊
2024年5月5日
讚好:整潔度、職員與服務和住宿狀況
Great place to stay overall.
Seemed like there was too much paperwork on a meal by meal and drink by drink basis
Bill
於 2024 年 4 月住了 6 晚
10/10 優異
Melanie
2024年4月29日
Melanie
於 2024 年 4 月住了 4 晚
10/10 優異
Dan (Celebration)
2024年4月29日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Dan
於 2024 年 4 月住了 4 晚
2/10 很差
Megan
伴侶同遊
2024年4月28日
不滿:整潔度和職員與服務
The resort itself is okay. But checking in was an absolute nightmare. Someone with the resort told us to check out of our other resort next door early and they would get us in early… we got there at 9:30 am and they kept giving us a different time that our room would be ready. We didn’t get into our room until 4:30pm. Just to find out that they put us until a room with two double beds instead of one king sized bed like I paid for. For the amount of money I paid to stay here, I am extremely disappointed.
Megan
於 2024 年 4 月住了 1 晚
10/10 優異
Tara
2024年4月25日
讚好:設施服務
Excellent
Tara
於 2024 年 4 月住了 2 晚
8/10 不錯
Erik
伴侶同遊, 商務旅客
2024年4月25日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Erik
於 2024 年 4 月住了 10 晚
10/10 優異
Jose
伴侶同遊
2024年4月7日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Nice
Jose
於 2024 年 4 月住了 2 晚
10/10 優異
Steven
2024年3月26日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Swimmable beach, beautiful rooms , beautiful view. Friendly staff