Search Cottages in Pullman

"Staff was able to assist us an early check on. The Holland area felt safe. "

"Trash! don’t stay here unless you love the smell and look of water damage. Walked in the room and noticed a very weird smell that would absolutely be noticed by staff but clearly they didn’t care. If this wasn’t enough I was woken up before 6am to the sound of water dripping on side the walls and leaking into the shower. Yes, the dirt and mold from the wall spilled into the bathroom, making the smell worse. Paying for the room felt like an insult. I should have stayed at the $60 days inn down the road.TLDR, bad smell, dirty and moldy. Zero stars, this will be my last stay at a double tree from here on out. This also fails the cover the lack of any amities beyond two of the saddest looking hotel restaurants I’ve ever seen, like old folks type place. F**k this place."

"No, no cameras for security and not enough lights."

"Cozy cabin with room for both my dogs! We enjoyed the weekend stay with lots of ground to walk my dogs , dog bowls were provided! Only thing I wish were different would be counter disinfectant spray or some type of cleaner to wipe down counters after cooking. "

"Everything was wonderful with the exception of the wild weather. The room was beautiful, clean and quiet. Never had a bad experience here. Will be back again and again. Love So Ha and the Lake Bluff. "

"Clean, friendly staff, tasty breakfast, large room. The pool was cold."

"Always clean and staff friendly and welcoming. "

"It was winter and not there for business "

"Great Property, but Service Needs a Personal Touch I had mixed feelings about my recent stay. On the positive side, the rooms were spotless and the property itself is in excellent condition. However, the service didn’t quite live up to the surroundings. I believe great hospitality is all about the little things, and a few details were missed during my visit: A Slow Welcome: After a long flight delay, I arrived around 8:00 PM. Unfortunately, the reception desk was empty. I waited about 10 minutes to be greeted because the staff member was outside chatting. It wasn't the "welcome" I was hoping for after a stressful travel day. The Towel Situation: On my second day, the cleaning crew didn't leave enough towels. Instead, I found a note telling me to go down to the front desk to ask for more myself. Missing Amenities: The hotel advertises complimentary items like combs, but when I requested one, I was told they didn't have any in stock. The Bottom Line: While none of these issues are "deal-breakers" on their own, they added up to a feeling that the guests aren't the top priority. I’d love to see the team show a bit more warmth and proactive care—it would make such a difference in an otherwise lovely hotel!"