London Pump House Gallery Hotels

"Well "

"I recently stayed at The Clermont London and overall had a positive experience. The standout for me was the staff — they were excellent throughout: friendly, professional, and always willing to help. The hotel itself is fantastic in terms of location, presentation, and overall atmosphere. However, the experience was let down by the initial room we were given (Room 701). Unfortunately, it really wasn’t up to the standard expected — it felt very small, enclosed, and quite frankly more like a prison cell than a comfortable hotel room. While we did request to move, it was disappointing that we were charged £20 to change rooms, especially given the condition of the original one. In summary: great staff and a lovely hotel overall, but the first room and the charge to move did take the edge off what could have been an excellent stay."

"Good location. Room was ok. Sink dirty and could have done witb two pillows each and larger towels and hand towels for each of us. No bath mat which was needed. "

"Lovely staff. It’s a very tiny room but was clean and met our needs. Walkable, safe neighborhood. Super clean, nice shower, nice soap, shampoo and ample outlets, lights and chargers. "

"MR. GUPTA (LUGGAGE) AND MS. JAMILA WERE PROFESSIONAL AND RESPECTFUL. EVERYTHING WAS GREAT. "

"Did not use the dining facilities"

"Modern hotel short walk to The Eye, Big Ben, The Parliament and Westminster Abby all with 5-10 mins"

"Park Plaza was in a perfect location for access to London. We were able to walk most places. The room was clean and set up well. Friendly helpful staff. It’s our third time there and will return again. "

"Excellent location. "