Punaluu Holiday Rentals

"I stayed there many times convenient to the airport and they do have a shuttle It’s an older property quite Spartan but if you’re looking for a high-end property, you might consider staying somewhere downtown"

"Hotel is older but comfortable. It is clean and maintained. The area is probably not the best in Honolulu but it is close to the airport and there is a complimentary shuttle to and from the airport."

"While the rooms are a little dated, the grounds and location are the perfect getaway on Oahu. Highly recommend to anyone wanting to get away from Wakiki"

"Decent pool and nice lobby lounge area. Staff are excellent. My bed was worn and needed to be rotated if not replaced. "

"We understood when booking that this unit that construction was extensive, and the room did not have an ocean view. That expectation was clear in the listing and email. However, the photos were misleading. The room featured large, expansive curtains that reasonably suggested there would at least be some type of exterior view. Instead, the “view” was a brick wall directly outside the window. That was disappointing and felt deceptive in how the room was presented online.The room was extremely hot and humid. With a 4:00 p.m. check-in, the room temperature should have at least been comfortable. Communication with property management was frustrating. We were repeatedly reminded that “other guests were fine with the accommodations,” which was not helpful or reassuring. We chose not to stay, and were in the room for less than five minutes. Initially, no refund was offered despite the conditions and concerns. The cleaning fee was eventually refunded only after reminding the property manager that cleaning services would not be necessary since we never used the room.Most disappointing was the overall lack of hospitality and care demonstrated throughout the interaction. For a property in Hawai‘i, we expected at least some sense of “Aloha spirit.” Warmth, understanding, and customer care were lacking.The experience fell well short of expectations due to misleading presentation, parking limitations, poor room conditions upon arrival, and dismissive communication from management."

"They try to make pay more at each occasion (parking, …)"

"I won’t stay at this hotel again. It’s so run down. The bedding smelled like a 90 year old man had just slept in it. The carpets are stained, the walls need to be painted….just everything. Tear it down and refurbish. It’s past time. "

"This is a nice hotel. Its location is convenient but it’s not grand…but that’s ok. I don’t like the trend in hotels to have vinyl floors. In a hotel room, I prefer carpet for some reason…it just feels more cozy. It was very clean and the bathroom was modern. There were no amenities other than two bottles of spring water…which was very welcome. The staff is fantastic!"

"Perfect place to visit North Shore. Close to lots of great things to do. Perfect view of ocean. "