Search Aparthotels in Punta Sam

"Our stay was disappointing. There were ants in the room, which was very unpleasant. Some of the restaurant staff were also unfriendly and not very welcoming. Unfortunately, I was also injured during the trip, which made the experience even worse. Overall, this stay did not meet our expectations."

"Overall pleasant stay. Was difficult getting reservations and servings were small. "

"The pool and amenities were enjoyable and staff was friendly. I had a mishap with booking of the spa and their cancellation policy but got it worked out. Overall stay 4.5/5"

"The hotel itself is absolutely stunning, and the food was fantastic across the board. What truly made our stay unforgettable, though, were the people. A special thank you to César at the Martini Bar and his colleagues Kenneth, Adolfo, and Angel for making every evening so much fun. We also loved the music and entertainment from Dayron and Alain—they brought such great energy to the resort! We left feeling so grateful for the warmth, kindness, and hospitality we experienced. It truly felt like a home away from home. We cannot wait to come back. Thank you again to everyone at Excellence Coral Playa Mujeres for an unforgettable stay! Would recommend to everyone!"

"Pros : Clean resort, friendly staff, good food Cons : No coffee shop included in the all inclusive, no big night shows, have to book restaurant way in advance if you want something else than 21:00 and no pool bar "

"Everything about Atelier was exceptional. We highly recommend. The service really exceeded expectations. The food was outstanding too. For the morning buffet the servers would walk around with pastries fresh out of the oven. The warm chocolate croissants were to die for! The grounds were beautiful and everything was so well maintained. "

"Service and overall facility was excellent. The staff are all really friendly and go our of their way to make the stay enjoyable. They are not overly intrusive which gave us the privacy we were looking for. "

"The staff were very attentive and helpful"

"Beautiful large room with excellent amenities "