跳至主目錄

帕爾馬別墅坎昆全包式海灘度假村及 SPA

5.0 星級住宿

Villa del Palmar Cancun All Inclusive Beach Resort & Spa

選擇日期查看價格

評價

9.0 分，滿分 10 分，
卓越

人氣設施服務

  • 泳池
  • 浴缸
  • 全包
  • SPA
  • 包車位
  • 免費 Wi-Fi
現價 HK$3,685
合共 HK$4,491
連稅及其他費用
6 月 3 日 - 6 月 4 日

查看 VIP Access 禮遇

會員尊享更多禮遇

  • 銀會員或更高等級會員預訂指定 VIP Access 住宿可享至少 85 折優惠
  • 體驗頂級品質和卓越服務
  • 尊享指定住宿的入住禮遇，並於供應情況許可下免費升級客房、提前入住及延遲退房

客房選擇

可用嘅客房篩選條件
正在顯示 13 種房型 (共 13 種)

載入所有客房, 2 間臥室, 海濱的相片

客房, 2 間臥室, 海濱 | 飯廳

客房, 2 間臥室, 海濱

  • 海洋景
  • 2723 平方呎
  • 2 間睡房
  • 可容納 6 人 (按實質預訂人數入住)
  • 2 張特大雙人床及 1 張標準雙人梳化床

載入所有Two Bedroom Loft的相片

Two Bedroom Loft | 客房景觀

Two Bedroom Loft

10.0 分，滿分 10 分
完美
(1 則評價)
  • 海洋景
  • 2210 平方呎
  • 2 間睡房
  • 可容納 6 人 (按實質預訂人數入住)
  • 2 張特大雙人床及 1 張標準雙人梳化床

載入所有Two Bedroom Penthouse的相片

Two Bedroom Penthouse | 露台/庭院

Two Bedroom Penthouse

  • 海洋景
  • 3315 平方呎
  • 2 間睡房
  • 可容納 6 人 (按實質預訂人數入住)
  • 2 張特大雙人床及 1 張標準雙人梳化床

載入所有Three Bedroom Ocean Front的相片

Three Bedroom Ocean Front | 露台/庭院

Three Bedroom Ocean Front

10.0 分，滿分 10 分
完美
(2 則評價)
  • 海洋景
  • 4628 平方呎
  • 3 間睡房
  • 可容納 8 人 (按實質預訂人數入住)
  • 2 張特大雙人床及 2 張加大雙人床

載入所有Three Bedroom Loft的相片

Three Bedroom Loft | 客廳 | 50 吋平面電視連衛星電視頻道、電視、MP3 插座

Three Bedroom Loft

  • 海洋景
  • 3500 平方呎
  • 3 間睡房
  • 可容納 8 人 (按實質預訂人數入住)
  • 2 張特大雙人床及 2 張加大雙人床

載入所有客房, 1 間臥室的相片

高級寢具、羽絨被、迷你吧贈品、房內夾萬

客房, 1 間臥室

9.2 分，滿分 10 分
卓越
(18 則評價)
  • 園景
  • 1152 平方呎
  • 1 間睡房
  • 可容納 4 人 (按實質預訂人數入住)
  • 1 張特大雙人床及 1 張標準雙人梳化床

載入所有客房, 1 間臥室, 海景的相片

客房景觀

客房, 1 間臥室, 海景

9.2 分，滿分 10 分
卓越
(32 則評價)
  • 海洋景
  • 1148 平方呎
  • 1 間睡房
  • 可容納 4 人 (按實質預訂人數入住)
  • 1 張特大雙人床及 1 張標準雙人梳化床

載入所有套房, 2 間臥室, 海景的相片

高級寢具、羽絨被、迷你吧贈品、房內夾萬

套房, 2 間臥室, 海景

9.4 分，滿分 10 分
完美
(20 則評價)
  • 海洋景
  • 1690 平方呎
  • 2 間睡房
  • 可容納 6 人 (按實質預訂人數入住)
  • 1 張特大雙人床, 2 張加大雙人床及 1 張標準雙人梳化床

載入所有豪華客房, 1 張特大雙人床的相片

豪華客房, 1 張特大雙人床 | 高級寢具、羽絨被、迷你吧贈品、房內夾萬

豪華客房, 1 張特大雙人床

8.8 分，滿分 10 分
優異
(46 則評價)
  • 園景
  • 538 平方呎
  • 1 間睡房
  • 可容納 2 人 (按實質預訂人數入住)
  • 1 張特大雙人床

載入所有豪華客房, 1 張特大雙人床, 海景的相片

高級寢具、羽絨被、迷你吧贈品、房內夾萬

豪華客房, 1 張特大雙人床, 海景

9.4 分，滿分 10 分
完美
(41 則評價)
  • 海洋景
  • 538 平方呎
  • 1 間睡房
  • 可容納 2 人 (按實質預訂人數入住)
  • 1 張特大雙人床

載入所有套房, 2 間臥室的相片

高級寢具、羽絨被、迷你吧贈品、房內夾萬

套房, 2 間臥室

8.0 分，滿分 10 分
很好
(9 則評價)
  • 園景
  • 1689 平方呎
  • 2 間睡房
  • 可容納 6 人 (按實質預訂人數入住)
  • 1 張特大雙人床, 2 張加大雙人床及 1 張標準雙人梳化床

載入所有豪華客房, 2 張加大雙人床的相片

高級寢具、羽絨被、迷你吧贈品、房內夾萬

豪華客房, 2 張加大雙人床

7.8 分，滿分 10 分
不錯
(20 則評價)
  • 園景
  • 538 平方呎
  • 1 間睡房
  • 可容納 4 人 (按實質預訂人數入住)
  • 2 張加大雙人床

載入所有豪華客房, 2 張加大雙人床, 海景的相片

高級寢具、羽絨被、迷你吧贈品、房內夾萬

豪華客房, 2 張加大雙人床, 海景

9.2 分，滿分 10 分
卓越
(7 則評價)
  • 海洋景
  • 538 平方呎
  • 1 間睡房
  • 可容納 4 人 (按實質預訂人數入住)
  • 2 張加大雙人床
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登入查看合資格的折扣及禮遇，更多歷險旅程，更多豐富獎賞！
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關於鄰近區域

彭塔山姆的帕爾馬別墅坎昆全包式海灘度假村及 SPA 既鄰近高爾夫球場，又在位處海灘位置。自問好動的你，一定要到訪Ultramar 渡輪 Puerto Juárez及穆赫雷斯島海運碼頭！如果想盡賞此區的自然風光，還可以探索女人島、蓬塔坎昆和蓬塔尼祖國家公園西海岸及北灘。與小朋友同行？不妨到Garrafon 自然礁石公園一遊，亦可到貝托阿維拉棒球場觀賞表演或體育賽事。你既可在附近暢玩滑翔傘及帆船活動，亦可投入精彩的行山/單車徑及生態遊戶外活動中！瀏覽我們的彭塔山姆旅遊指南
地圖
Carretera a Punta Sam Km. 5.2 Mza 9, Punta Sam, QROO, 77400

附近景點

  • 女人海灘
    女人海灘
    3 分鐘車程 - 1.8 公里
  • 北灘
    北灘
    44 分鐘車程 - 8.0 公里
  • 海豚發現館
    海豚發現館
    54 分鐘車程 - 13.6 公里
  • Playa Mujeres 高爾夫俱樂部
    6 分鐘車程 - 4.2 公里
  • 月宮高爾夫俱樂部
    50 分鐘車程 - 36.4 公里

交通資料

  • 坎昆國際機場 (CUN)：37 分鐘車程

餐廳

  • Restaurant Flamingos
    20 分鐘路程
  • Mike's Coffee
    5 分鐘車程
  • The Press
    15 分鐘路程
  • caprichos villa del palmar
    9 分鐘路程
  • Twiggy
    15 分鐘路程

住宿資料

帕爾馬別墅坎昆全包式海灘度假村及 SPA

位於Ultramar 渡輪 Puerto Juárez附近的豪華全包住宿
帕爾馬別墅坎昆全包式海灘度假村及 SPA 提供鄰近高爾夫球場、海灘酒吧、雜貨店/便利店，還有其他豐富的設施服務。此住宿提供海灘位置、免費海灘小屋和海灘按摩，如果你喜歡海，這裡絕對不會讓你失望。想要放鬆一下的話，推薦您到附設的 Spa 做個按摩、身體磨砂或腳底按摩。住宿有 6 間餐廳，供應早餐、午餐和晚餐，並有地中海菜。健身室提供健身班和瑜伽班，還有沙灘排球、橡皮艇和潛水等活動可以體驗。除了露台和店內購物，住宿亦提供房內免費 Wi-Fi (網速 25 Mbps 或以上)。
住宿還有提供：
  • 設有5 個室外泳池和兒童泳池，還有躺椅、泳池傘和救生員
  • 免費自助泊車和代客泊車
  • 豪華轎車服務、專人托兒服務/活動 (收費)、婚宴服務
  • 大堂咖啡/茶、禮賓服務、按摩/療程室
  • 許多旅客在評語裡對住宿的親子設施服務、海灘位置和泳池等特色讚不絕口。
客房特色
415 間有獨特裝修的客房都提供24 小時客房送餐服務、高級寢具等舒適享受，以及陽台連傢俬和空調等貼心設施服務。 許多旅客在評語中給了住宿整潔、寬敞的客房環境極高的評價。
其他設施服務包括：
  • 托兒服務和免費嬰兒床
  • 防敏寢具和羽絨被
  • 免費梳洗用品和風筒
  • 50 吋平面電視，提供衛星頻道
  • 咖啡機/沖茶器、吊扇和每日清潔服務

全包住宿詳情

此住宿是全方位服務住宿。房價已包括店內的餐飲 (可能設某些限制)。

食品及飲品

24 小時客房送餐服務
房內迷你吧 (包所有飲品)

活動及設施/設備

包括所有非機動水上活動。

水上活動

橡皮艇
浮潛

獎項及聯盟

此住宿是璞富騰酒店及度假村成員。

類似住宿

9 間酒吧/酒廊、5 間池中酒吧、海灘酒吧
大坎昆月亮宮殿 - 全包式住宿
Cancun
  • 位於私人海灘
  • 泳池
  • 包早餐
  • 全包
8.6 分 (滿分為 10 分)，優異，1,997 則評價 篇評價
現售 HK$4,314
合共 HK$5,259
連稅及其他費用
5 月 12 日 - 5 月 13 日
大坎昆月亮宮殿 - 全包式住宿
比較類似的住宿

住宿設施服務

網絡

  • 所有客房提供：免費 Wi-Fi
  • 房內 Wi-Fi 速度：25 Mbps 或以上
  • 部分公共區域提供：免費 Wi-Fi

泊車及交通

  • 按要求提供 24 小時來回機場接駁車服務，費用另計
  • 區內接駁車 (收費)
  • 車輛接載服務
  • 店內設有免費自助車位
  • 店內設有免費代客泊車
  • 附設代客及自助泊車，車位有限
  • 店內設有輪椅可達車位和客貨車車位

餐飲

  • 1 間咖啡店/咖啡室
  • 1 間海灘酒吧
  • 5 間酒吧/酒廊
  • 6 間餐廳
  • 小食店/熟食店
  • 公共空間提供咖啡和茶

店內餐廳

  • Caprichos
  • Davino Restaurant
  • La Casona STK
  • Legend
  • Zama Restaurant

休閒活動

  • 4 個浴缸
  • 5 個室外泳池
  • 水肺潛水
  • 全方位 SPA
  • 划橡皮艇
  • 免費兒童俱樂部
  • 沙灘排球
  • 兒童池
  • 室外泳池 (旅客可進出)
  • 桑拿
  • 海灘瑜伽
  • 健身室
  • 健身班
  • 遊樂場
  • 電子遊戲/遊戲室
  • 鄰近 18 洞高爾夫球場
  • 購物

親子設施

  • 5 個室外泳池
  • 小食店/熟食店
  • 免費兒童俱樂部
  • 兒童池
  • 兒童玩具
  • 兒童遊戲
  • 房內托兒服務
  • 房內嬰兒床
  • 洗衣設施
  • 專人指導兒童活動 (收費)
  • 救生員當值服務
  • 遊樂場
  • 電子遊戲/遊戲室
  • 雜貨店/便利店

便利服務

  • 24 小時接待處
  • 自動櫃員機
  • 行李寄存
  • 洗衣設施
  • 接待處提供夾萬
  • 禮品店/書報攤
  • 雜貨店/便利店

旅客服務

  • 多語服務人員
  • 行李搬運服務
  • 求婚/浪漫套餐服務
  • 客房清潔服務 (每日提供)
  • 旅行團和門票諮詢服務
  • 乾洗/洗衣服務
  • 婚禮服務
  • 開床服務
  • 禮賓服務

戶外設施

  • 位處海濱
  • 位處海灘
  • 免費海灘小屋
  • 沙灘巾
  • 沙灘太陽傘
  • 沙灘椅
  • 泳池太陽傘
  • 泳池躺椅
  • 花園
  • 露台

全方位 SPA

  • 7 個療程室
  • 水療
  • 身體磨砂
  • 芳香療法
  • 美甲/護足
  • 美容療程
  • 桑拿
  • 浴缸
  • 深層組織按摩
  • 產前按摩
  • 瑞典式按摩
  • 腳底按摩
  • 運動按摩
  • 蒸氣室
  • 熱石按摩
  • 雙人療程室
  • 露天療程區
  • 體膜護理
  • SPA 每日開放

無障礙設施

  • 如需特定無障礙設施，請參閱預訂確認內的資料與住宿聯絡。
  • 3 個無障礙車位
  • 入口通道光線充足
  • 升降機 (門闊 120 厘米)
  • 附設輪椅
  • 無障礙機場接駁車
  • 輪椅可達公廁
  • 輪椅可達泳池
  • 輪椅可達客貨車車位
  • 輪椅可達停車場
  • 輪椅可達餐廳
  • 輪椅可達禮賓櫃台
  • 輪椅通道 (可能有限制)

其他設施

  • 3 棟建築
  • 9 層樓層
  • 建於 2010 年
  • 救生員
  • 禁煙住宿

客房設施服務

睡房

  • 羽絨被
  • 免費嬰兒床
  • 防敏床上用品
  • 高級床上用品
  • 遮光布簾

浴室

  • 毛巾
  • 免費梳洗用品
  • 拖鞋
  • 肥皂
  • 洗頭水
  • 風筒
  • 浴袍
  • 廁紙

娛樂

  • 附衛星頻道的 50 吋平面電視
  • MP3 基座

餐飲

  • 24 小時客房送餐服務
  • 免費迷你吧
  • 免費樽裝水
  • 咖啡機/沖茶器
  • 特濃咖啡機

其他設施

  • 吊扇
  • 夾萬
  • 空調 (恆溫)
  • 書桌
  • 紗窗
  • 提供相連客房
  • 電話
  • 熨斗/熨衫板
  • 獨立傢具
  • 獨立裝潢

政策

入住

入住時段開始時間：15:00；入住時段結束時間：00:00
提早登記入住服務按供應情況提供
零接觸入住服務
延遲入住服務按供應情況提供
最低登記入住年齡 - 18 歲

退房

於 11:00 前退房
零接觸退房服務
延遲退房服務按供應情況提供
延遲退房需額外付費

特別入住指示

此住宿提供機場接送服務 (或需另外收費)，如有需要，請於抵達前 72 小時透過預訂確認的資料聯絡住宿以作安排。
旅客須預先聯絡住宿，查詢登記入住指示；住宿前台職員將親自迎接旅客到埗
請於抵達住宿前至少 72 小時與住宿聯絡，以安排入住事宜，聯絡資料載於預訂確認
如計劃於22:00後抵達住宿，請預先與住宿聯絡，聯絡資料載於預訂確認
如有疑問，可聯絡住宿查詢，聯絡資料請參閱預訂確認
由住宿提供的資訊可能會使用自動翻譯工具翻譯。

如何進入住宿

接待處有人當值

寵物

不可攜帶寵物或輔助動物

小童與加床

歡迎兒童入住
恕不提供摺床/加床
免費按要求提供嬰兒床

此住宿接受以下付款方式

重要資訊

可選額外設施服務費用

  • 機場接駁車收費：每輛車單程 USD50 (最多接載 4 人)
  • 延遲退房需額外付費 (視乎供應情況而定)

住宿可能尚有其他額外收費。上述收費及按金不包括稅項，金額亦可能會有所變動。

注意事項

如有額外房客入住，住宿會依照其規定收費。
住客登記入住時或須出示由政府簽發附有相片的證件，以及提供信用卡、扣帳卡或繳交按金以備雜費之用。
住宿無法保證一定能滿足住客的特別要求，須視乎住客登記入住時的供應狀況，住宿亦可能會加收費用。
住宿接受信用卡、扣帳卡及現金等付款方式。
有提供無現金交易服務。
住宿內的保安設備包括煙霧探測器、保安系統及窗花
此住宿的戶外空間 (例如露台、庭院、陽台) 未必適合兒童。如有疑慮，建議你在抵達前聯絡住宿，確認對方是否能為你安排合適的客房。

其他須知

按摩服務及SPA 療程必須提早預訂；若要預訂，請於抵達前按預訂確認上的聯絡資料聯絡此住宿
住宿設有相連房/相鄰房，但需視乎供應情況而定，住客可致電預訂確認中的電話號碼向住宿提出要求
此住宿謝絕寵物或輔助動物
12 歲以下兒童必須有成人陪同方可使用泳池
18 歲以下住客禁止使用 SPA

常見問題

帕爾馬別墅坎昆全包式海灘度假村及 SPA 是否設有泳池？

是，此住宿設有5 個室外泳池及兒童泳池。

入住帕爾馬別墅坎昆全包式海灘度假村及 SPA 需要多少錢？

截至 2026 年 5 月 8 日，2 位成人於 2026 年 6 月 3 日入住帕爾馬別墅坎昆全包式海灘度假村及 SPA 1 晚的價格低至 HK$3,685，未連稅及其他費用。價格為過去 24 小時內搜尋未來 30 日住宿的每晚最低房價，可能隨時變動。請選擇日期以查看最準確的價格。

帕爾馬別墅坎昆全包式海灘度假村及 SPA 是否寵物友善住宿？

否，此住宿恕不接待寵物。

帕爾馬別墅坎昆全包式海灘度假村及 SPA 的泊車位收費多少？

此住宿提供免費自助泊車及免費代客泊車服務。

帕爾馬別墅坎昆全包式海灘度假村及 SPA 的登記入住時間是？

登記入住開始時間：15:00；登記入住結束時間：00:00。延遲入住服務限時提供。

帕爾馬別墅坎昆全包式海灘度假村及 SPA 的退房時間是？

退房時間為 11:00。此住宿有提供延遲退房服務，並酌量收費 (視乎客房供應情況而定)。

帕爾馬別墅坎昆全包式海灘度假村及 SPA 是否有提供接駁車服務前往機場？

是，來回機場接駁車有提供服務 (按要求提供)。接駁交通收費為每輛車 USD50。

帕爾馬別墅坎昆全包式海灘度假村及 SPA 是否提供全包式禮遇？

是，此為全包式住宿。活動包括浮潛、橡皮艇等。

帕爾馬別墅坎昆全包式海灘度假村及 SPA 位於哪裡？

這間海濱住宿位於彭塔山姆，鄰近高爾夫球場，距離葡塔山姆渡輪碼頭和Punta Sam Beach不到 15 分鐘腳程。女人海灘和El Meco 考古遺址均位於 3 公里內。

我可否免費取消預訂，並獲發全額退款？

是。此住宿的指定房價計劃可免費取消，提高旅遊彈性！有關任何豁免條款或相關規定的詳情，請瀏覽我們網站上的住宿取消政策。

評價

帕爾馬別墅坎昆全包式海灘度假村及 SPA 的評價

9.0

卓越

9.4

整潔度

8.8

設施服務

9.2

職員與服務

9.2

住宿狀況
10 分評分，優異；1607 則評價中有 1082 則
8 分評分，不錯；1607 則評價中有 301 則
6 分評分，一般；1607 則評價中有 121 則
4 分評分，欠佳；1607 則評價中有 43 則
2 分評分，很差；1607 則評價中有 60 則

評價

8/10 不錯

Jie

親子同遊
讚好：整潔度、設施服務和住宿狀況
餐厅服务还要继续加强，服务到位了客人自然会多给你奖励.其他各方面都挺好的
於 2026 年 1 月住了 4 晚

10/10 優異

Tanja

家人同遊, 親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
wow, alles super, Essen Sauberkeit, Anlage
於 2026 年 3 月住了 10 晚

8/10 不錯

Micheal (Winnipeg)

親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Clean rooms, excellent staff all around and family friendly. Would stay again
於 2026 年 5 月住了 4 晚

10/10 優異

Melissa Ann

親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Would definitely stay there again.
於 2026 年 4 月住了 7 晚

10/10 優異

Nigel

親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The staff were very friendly and the facilities were very well kept. The food was great and I enjoyed the variety at the different restaurants. The kids really enjoyed themselves. I highly recommend this resort for family vacation.
於 2026 年 4 月住了 6 晚

10/10 優異

Jennifer

讚好：整潔度、職員與服務、設施服務和住宿狀況
Overall I had a great stay. The room was very clean. The staff was very helpful and kind for the most part. The one restaurant Davino was my least favorite due to poor service but the food was good. I was a solo traveler and they kind of sat me off to the side in the back. They forgot about me and never came to close out the check, after asking several times, I had to just leave. It was all inclusive so they just missed out on a tip. The spa was nice but the hydrotherapy was under maintenance so it was closed majority of my stay. I was able to use it one day and it was nice. The activity staff was awesome! Alfredo and his team did a great job with bingo, painting, and the walking tour to el meco. Over all great stay and Reuben was a great server at the pool!
於 2026 年 4 月住了 3 晚

10/10 優異

Savannah

親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
I traveled here with my husband and 10 month old daughter. This was an amazing family friendly resort, they provided a crib and high chair in our room. The food was amazing, and the service was great. Our only complaint was that we booked the all inclusive package, but after every drink, and every meal, we were asked to sign a tab, where the staff would ask for a tip and automatically have the machine at 20%. If you didn’t tip, they remembered for the next time. The point of an all inclusive trip is to not have to sign for every drink / meal you get and you shouldn’t be expected to tip on every single order - we already paid. Additionally, the 20% was 20% of what it would have cost if we weren’t all inclusive, as you can imagine that 20% adds up extremely fast. I like to tip in cash, and we are good tippers - but it was off putting and awkward being asked to tip after every single drink and meal - I have never been to a resort like this. It also made us not want to to go to certain restaurants and bars because those staff members made it awkward if we didn’t tip 20% like it was expected - when we already paid the all inclusive fee. If this were to be fixed, this would have been the perfect resort!
於 2026 年 4 月住了 4 晚

10/10 優異

Jeton

親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
We had a wonderful stay at Villa del Palmar Cancun. The best thing about this resort is definitely the staff — everyone was amazing, friendly, and always ready to help. The restaurant staff especially made our experience even better with their great service and positive attitude. The property is very clean and well maintained, including the rooms, common areas, and the pool, which was always spotless and enjoyable for families. The beach itself is beautiful, but the water was not as clean because of the seaweed situation. You can see the staff working hard every day to clean it, and they truly do their best, but there is only so much anyone can do with the amount of seaweed coming in naturally. Overall, we had a great vacation and really appreciated the hardworking staff and the clean, relaxing atmosphere of the resort.
於 2026 年 4 月住了 7 晚

10/10 優異

Biljana

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
we had a great experience at this resort. The location was beautiful, the rooms were clean and comfortable, and the staff was friendly and helpful. The food was good with plenty of options, and the overall atmosphere was relaxing. I would definitely recommend this place to anyone looking for a nice getaway.
於 2026 年 4 月住了 4 晚

10/10 優異

Jill

親子同遊, 多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
My massage was amazing! Staff were friendly. Overall a great trip!
於 2026 年 4 月住了 7 晚

8/10 不錯

Nicolas

讚好：整潔度、職員與服務、設施服務和住宿狀況
Everything was great , except the buffet everytime
於 2026 年 4 月住了 2 晚

10/10 優異

Jessica

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
5 stars across the board! The resort is absolutely beautiful—from the pools all the way to the beach. The service and food were truly spectacular. Davino was hands down the best restaurant. The entire team worked seamlessly together, and we had the pleasure of being served by Sergio twice and Angel once—both were exceptional. Martin and the woman at the host stand also deserve recognition for their warm welcome and professionalism. Every dish we had was beyond delicious. We were treated like royalty the entire stay. William and Luis at the pool were amazing, always checking in and making sure we had everything we needed. The beach server was equally fantastic—attentive, friendly, and always smiling. In the evenings, I’d stop by the bar inside the hotel for my bucket of ice and wine, and Edson and Carlos were the best. They somehow always knew what I needed before I even asked, and it was such a joy seeing their smiles every night. To sum it up: the best resort in Cancun, with incredible food and a team of people who genuinely love what they do. We’ll definitely be back!
於 2026 年 4 月住了 7 晚

10/10 優異

Andrew

親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Amazing for family’s
於 2026 年 4 月住了 7 晚

10/10 優異

Bryan

親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Highly recommend this resort for families. Food was great, rooms were great, staff was great.
於 2026 年 4 月住了 7 晚

8/10 不錯

Susannah

親子同遊
讚好：整潔度、設施服務和住宿狀況
Beautiful rooms, and very nice size. Restaurant prices are wild! Even if you’re AI they give you a bill, the steakhouse was $900usd for a family of 4. You don’t pay that but they expect a 20 % tip and it feels like you’re in a cafeteria! No pool chairs to be found. Didn’t love it…
於 2026 年 4 月住了 2 晚

10/10 優異

Dianna

讚好：整潔度、職員與服務、設施服務和住宿狀況
I had booked a snorkel adventure to swim with the whale sharks, but that was canceled. But I was able to book at the resort a snorkel adventure of the coast of Puerto Morelos and that was wonderful! I also booked a hot stone massage, and it was one of the best I have had! My room was so comfortable, and my favorite placed to lay low was the beach amongst the palm trees.
於 2026 年 4 月住了 4 晚

8/10 不錯

Taryn

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The resort overall was very clean and everyone was kind and welcoming. Pools were clean and the food was pretty good as well. Only complaint was service in the morning it was hard to flag a waiter down for some water or a drink - other than that we were very pleased with our stay at Villa del Palmar
於 2026 年 4 月住了 5 晚

8/10 不錯

Jason Paulo (Grande Prairie)

親子同遊, 多人同遊
讚好：整潔度、職員與服務和住宿狀況
Very Clean. Rooms are very spacious and clean. Staff is amazing. Kids club is very small and kids over 4 or 5 probably arent going to like it. Not much at all for kids to do. No swim up bar is kinda weird but staff are pretty attentive to being you drinks by the pool and nothing on site for evening entertainment. Nothing for shade in the main pool. We did all inclusive but if you didn’t, the prices are pretty outrageous. Have to either sign for your drinks and food or scan your bracelet every time was a small annoyance. At check in they take a 10000-14000 peso deposit, so make sure you have some room on your credit card. I’ve never had to leave such a large deposit. Room key is on your bracelet which is awesome and you don’t have to mess with towel cards which was great. Just use as many towels as you want and exchange them whenever. Wasn’t much of an issue to get chairs beside the pool. Has a super quiet low key spa type vibe. If that’s what you’re going for then this may be the place for you. Overall a good experience with good food. Had an enjoyable trip but probably won’t be back.
於 2026 年 4 月住了 9 晚

10/10 優異

Matt

親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The spa was great, people were very nice, food and service was fantastic. Very clean.
於 2026 年 4 月住了 7 晚

6/10 一般

Deja Mae (Andover)

親子同遊
讚好：整潔度和住宿狀況
Property was fine. Room was clean and spacious. Not enough pool chairs, reservations at all restaurants are a MUST before you arrive or you will not get a table. Tipping is very much expected after each transaction you have to sign a bill after each drink or food order made (even if you get the all-inclusive package) which is annoying. We observed many frustrated guests during our stay arguing with staff (front desk, restaurants). For the amount of money I paid in comparison to other resorts we’ve stared at in Mexico, it wasn’t the best experience and I would not stay here again.
於 2026 年 3 月住了 5 晚

10/10 優異

Nona

親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
We had an amazing experience at this resort! The food was incredible, the service from everyone was top-notch, and the all-inclusive experience made everything so easy. The rooms were beautifully updated, and beach access was super convenient. We had so much fun and will definitely be back!
於 2026 年 4 月住了 3 晚

10/10 優異

Sulekha

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Rooms were clean and tidy any time you come back to your room ..Staff was so helpful .on the pool or in the restaurant they treat you as their own personal guest. The environment was so peaceful and divin.. I love to go back to that resort again. If you really want to relax that is the place for your body and mind to relax ..Spa service was excellent.. I will suggest when you go first day to check in get the special deal for spa .
於 2026 年 4 月住了 7 晚

10/10 優異

Hasan

Tasty food and everything clean
於 2026 年 4 月住了 5 晚

6/10 一般

Glenn

親子同遊
讚好：整潔度
The room was clean and the staff was mostly nice. The seaweed on the beach was terrible and every day someone drove a big tractor back and forth but it didn’t really do much. The restaurants and food options were ok, nothing special. I didn’t appreciate being handed to a concierge right after check in when it became clear his sole job and purpose was to try and sell me a timeshare presentation with free breakfast. Why do I care about free breakfast at an all inclusive resort? The part that really put us off was the tipping and tab system at this “all inclusive resort.” Every time you got up from a beach chair or were ready to leave a meal you were brought a phone that showed you what your bill “would be” had you paid for it and then suggested a tip based on that. Because the resort is “no cash” I suspect that many of the tips I paid (again, suggested tips based on exorbitant suggested prices”) did not make its way into the hands of the employees. No wonder their effort was just ok. Just OK was the perfect way to describe it. The room was nice, but the all inclusive aspect is supposed to be relaxing and it definitely was not. PS- it’s a non smoking resort and when someone was smoking right next to our dinner table, the waiter just laughed at my 14 year old son for mentioning it. Stay somewhere else. We will next time.
於 2026 年 4 月住了 4 晚

10/10 優異

Jose Ramon

讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2026 年 4 月住了 4 晚