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关于普廷湾胜利站酒店的点评

2 out of 5
普廷湾胜利站酒店
489 Catawba Ave, Put-in-Bay, OH

点评

8.0

很好

10 分 - 超赞。57 条好评，共有 154 条点评" "
8 分 - 还可以。49 条好评，共有 154 条点评" "
6 分 - 一般。30 条好评，共有 154 条点评" "
4 分 - 很差。12 条好评，共有 154 条点评" "
2 分 - 糟糕。6 条好评，共有 154 条点评" "

8.2/10

清洁度

8.0/10

员工和服务

7.0/10

服务设施

8.2/10

住宿条件和设施

7.4/10

环保

点评

6/10 一般

Astrid，Oakville

与配偶出行
满意：员工和服务
The pool was not close, no coffee maker in the room, the WiFi didn’t work (staff gave us a different network though which worked) and the walls were pretty patched up. Walls are thin, we woke up from the noise of a couple fighting loudly.
2024 年 5 月入住 1 晚

8/10 还可以

Duane

与配偶出行
满意：员工和服务
Very quiet. Good location.
2023 年 9 月入住 2 晚

6/10 一般

Larry

与配偶出行
不满意：服务设施，员工和服务
It was ok, nothing special, no one to greet you for check in or say good bye for check out, everything done over the phone. no one to ask questions for help, had no where to park golf cart. 1 light burned out, 2 people in room only one chair to sit on.It was just ok.
2023 年 9 月入住 1 晚

6/10 一般

Ty

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Limited Wi-Fi
Limited Wi-Fi
2023 年 8 月入住 3 晚
pibbelly 于 2023年09月1日 的回复
Thank you for reviewing our stay

4/10 很差

真实旅客

不满意：客房舒适度，清洁度
Tight Quarters
The floor was filthy, and the room was very small.
2023 年 7 月入住 3 晚
pibkelly 于 2023年08月12日 的回复
I will look into the floor issue.

8/10 还可以

Nicole

团体旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Close to everything
2023 年 7 月入住 1 晚
pibkelly 于 2023年08月12日 的回复
Thank you for the great rating and staying with us

6/10 一般

Marina

2023 年 7 月入住 1 晚
pibkelly 于 2023年08月12日 的回复
thank you for staying with us.

4/10 很差

真实旅客

团体旅客
不满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
disappointing that we arrived at 5:10 pm and the office was closed....we had to stand out side in the pouring rain to call to get into our room and them to find there was no power. Other places near by had power so not sure what was going on. Mattress's are terrible. You will roll right off the side of the bed.
2023 年 7 月入住 2 晚
pibkelly 于 2023年08月12日 的回复
sorry the island is fed by 3 power lines under the lake from the mainland so if one them goes that area of the island is effected. We closed the office since it did not have power to check people in and our other location which is on the door did to help guests.

8/10 还可以

Henry

团体旅客
满意：员工和服务、住宿条件和设施、客房舒适度
Rearrang the rooms
Rooms could’ve been cleaner bed too close to the air conditioner the person on the outside froze then heated, frozen and heated
2023 年 7 月入住 2 晚
pibkelly 于 2023年07月17日 的回复
Thank you for the feedback we will look into this.

8/10 还可以

Anthony

2023 年 7 月入住 3 晚
pibkelly 于 2023年08月12日 的回复
Thank you for staying with us and the nice rating

8/10 还可以

Kirk

与配偶出行
满意：清洁度、员工和服务、住宿条件和设施
Great location for downtown pib
2023 年 7 月入住 2 晚
pibkelly 于 2023年07月15日 的回复
Thank you Kirk. Please come again

10/10 超赞

Mark

与配偶出行
满意：清洁度
This is a review about bot making it. My flights were delayed and I didnt get there to use my booking. The hotel checked in with me daily. They held my reservation for the trip because I asked them to just in case i got there quicker They kept me informed on how to get checked in and they were beyond friendly. The way the handled it put me at ease when they could have added to the stress. I appreciate all the effort they put into a non visit. Thank You Mark Skorvanik
2023 年 6 月入住 2 晚
pibkelly 于 2023年07月2日 的回复
Glad we could help and that you enjoyed your stay.

6/10 一般

Meghan

满意：清洁度
Not bad for short stay
Great location. able to walk to all the hot spots.. rooms were clean. Beds not that comfortable, doable for 2 nights. Cable was awful, only had one channel and in came in and out. Internet signal poor, couldn’t use for iPad/phone.
2023 年 6 月入住 2 晚
pibkelly 于 2023年07月2日 的回复
Thank you for staying with us. Again we are sorry about cable and internet some things are out of control.

6/10 一般

Todd

2023 年 6 月入住 1 晚
pibkelly 于 2023年07月15日 的回复
Hope everyone enjoyed the island

10/10 超赞

Ty

2022 年 8 月入住 3 晚
pibkelly 于 2022年10月8日 的回复
Thank you for the great rating! Hope you come again.

10/10 超赞

morgan

与家人出行
满意：员工和服务、服务设施、住宿条件和设施
Great location!! Mattresses are very old but we were able to get in early and enjoyed our weekend!
2022 年 8 月入住 2 晚
pibkelly 于 2022年09月13日 的回复
Thank you for the great review and rating. Please come again.

10/10 超赞

Steven

团体旅客
满意：员工和服务
不满意：住宿条件和设施
Door to the room didn’t close all the way which made it very noisy trying to sleep, it sounds like people in room next to us were in the same room, beds were very uncomfortable
2022 年 8 月入住 2 晚
pibkelly 于 2022年09月13日 的回复
Thank you for the great rating. We are sorry to hear you had issues with the door. Please come again.

6/10 一般

Jane

团体旅客
满意：住宿条件和设施，清洁度
Wanted to watch baseball in the evening but tv was not working. They said it would be repaired the day we left. Also, pool was at another hotel and there was no coffee machine in room. You had to wait until attendant opened up at 9am to get coffee downstairs in office.
2022 年 8 月入住 2 晚
pibkelly 于 2022年09月13日 的回复
Unfortunately the TV company is on the mainland which is why we can't get things repaired without an appointment scheduled. As far as the coffee pots, the tile floors make it difficult to keep with replacement.

2/10 糟糕

Robert

与家人出行
满意：员工和服务
不满意：住宿条件和设施，清洁度
Expedia failed miserably, we arrived at the hotel and they had absolutely no record of my reservation even after I showed them emails and text messages from Expedia along with confirmation number, very, very annoying. For future, I think I will just book directly with the hotels
2022 年 8 月入住 2 晚

10/10 超赞

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2022 年 8 月入住 2 晚
pibkelly 于 2022年09月13日 的回复
Thank you for the great review and rating. Please come again.

10/10 超赞

Therese

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Not a bad little place to stay. We weren’t there a lot. We were out and about in town. So it was perfect for what we used it for. Very close to downtown but quiet enough to sleep. We’ll be back.
2022 年 8 月入住 3 晚
pibkelly 于 2022年08月13日 的回复
Thank you for the great review and rating. Please come again.

6/10 一般

sue

与家人出行
不满意：服务设施
Good location however the pictures on the website made it look as if they had a pool but the pool was a few blocks away. The room was very small which was just okay. The room was not the cleanest..there was a used Q-tip under one of the beds. The beds were awful. I booked here because of the pictures but was disappointed. I could have stayed at a less expensive hotel and had the same experience.
2022 年 8 月入住 2 晚
pibkelly 于 2022年08月13日 的回复
The pictures of the pool were posted by other customers, we do have it explained on our website that the pool is located at the Commodore. I will check the beds and speak with the housekeeper about your other comments.

10/10 超赞

Stacy

团体旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Very clean
2022 年 8 月入住 1 晚
pibkelly 于 2022年08月13日 的回复
Thank you for the great rating and review

2/10 糟糕

Anna

团体旅客
不满意：清洁度、员工和服务、服务设施、住宿条件和设施
2022 年 7 月入住 3 晚
pibkelly 于 2022年08月13日 的回复
Not sure why you rated us a 1 when the guest before you gave us a 10. I checked over the room and there does not seem to be an issue

10/10 超赞

Mark

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2022 年 7 月入住 2 晚
pibkelly 于 2022年08月13日 的回复
Thank you for the great rating!!

10/10 超赞

DENISE A

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Location was great! Staff was friendly. Rooms were a little dark.
2022 年 7 月入住 3 晚
pibkelly 于 2022年08月13日 的回复
Thank you for reviewing our location

8/10 还可以

Scott

2022 年 7 月入住 1 晚

6/10 一般

Debrah

不满意：住宿条件和设施，服务设施
The hotel was convenient to restaurants and the harbor, but to be honest that was all I can recommend. The bed was so uncomfortable we were unable to sleep.
2022 年 7 月入住 1 晚
pibkelly 于 2022年08月13日 的回复
Thank you for letting us know about the bed, we will look into it.

10/10 超赞

Margaret

团体旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2022 年 7 月入住 2 晚
pibkelly 于 2022年07月25日 的回复
Thank you for the great rating

8/10 还可以

Nate

满意：客房舒适度，清洁度
不满意：员工和服务
2022 年 7 月入住 1 晚
pibkelly 于 2022年07月25日 的回复
Thank you for rating our location

4/10 很差

Anthony

与家人出行
不满意：清洁度、员工和服务、住宿条件和设施
Very dirty. Blood on counter, lamp. Dead bedbugs under bed. Mayflies in room. Dust on counters. Bed was the most uncomfortable bed we have stayed in. Actually hurt my wife's back. Very tiny and with the furniture and our bags, very little room to move around. No one was available onsite to help us check in. I had to call a number to check into the property as the person who was on site left for the day (5:30 PM) Only good things were it was quiet and convenient.
2022 年 7 月入住 2 晚
pibkelly 于 2022年07月25日 的回复
I am sorry you had a bad experience, most of our guests are very pleased with our rooms. We have reviewed the problem areas with our staff so this does not happen again.

10/10 超赞

Ronald

满意：清洁度、员工和服务、住宿条件和设施
2022 年 7 月入住 1 晚

8/10 还可以

Kaylen

团体旅客
满意：住宿条件和设施，员工和服务
A fun and easy place to stay when wanting to be close to the events downtown in Put In Bay!
2022 年 7 月入住 3 晚
pibkelly 于 2022年07月25日 的回复
Thank you for review our location. Glad you enjoyed your stay.

8/10 还可以

Ginger

团体旅客
满意：清洁度、员工和服务、住宿条件和设施
不满意：服务设施
Pool was at different location. Clean, nice.
2022 年 6 月入住 2 晚
pibkelly 于 2022年07月25日 的回复
Thank you for reviewing our location. Please come again.

4/10 很差

Linda

团体旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Not a good time
Not good lighting, only lamps. No where to put things like your drink or snacks unless you use the 1 nightstand. Extremely noisy. Understandable that people will be partying but not until 5:30 in the morning both nights that we were there. No coffee maker or anywhere close to get a cup of coffee
2022 年 6 月入住 2 晚
pibkelly 于 2022年07月1日 的回复
We do have security that makes rounds between a few different business, sorry this missed the time when the people were loud. I will make a note of this. The coffee does arrive at 8:30 daily by the office. With the floors being tiled the urns kept getting broken.

8/10 还可以

Jim

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
We had a great stay at Victory Station. The hotel is clean, nice, and super convenient to downtown. Our only hangup were some noisy neighbors on the last night that kept us up til 5AM. Totally understand that's just the odds you play at hotels in party towns. Still, since there's no overnight staff on site, we were a little bit powerless in that situation. Overall, we'd stay again and recommend.
2022 年 6 月入住 2 晚
pibkelly 于 2022年07月1日 的回复
Sorry to hear about the last night. We do have security that make rounds between a few businesses and must have missed them when they were loud. I will make a note of this.

10/10 超赞

Lynn

团体旅客
满意：清洁度、服务设施、住宿条件和设施
Courtesy call letting us know room was ready was a pleasant surprise! Room was exactly as advertised. Coffee in morning appreciated. Front desk receptionist was friendly and accommodating. ❤️❤️
2022 年 6 月入住 2 晚
pibkelly 于 2022年06月10日 的回复
Thank you for the great review.

6/10 一般

Kelly

2022 年 6 月入住 1 晚

10/10 超赞

Stacey

团体旅客
满意：清洁度、住宿条件和设施、客房舒适度
Great stay!
We had a great stay at Victory Station. At PIB, it’s all about the location and the location of victory station is absolutely perfect. The beds weren’t super comfy, but I rarely expect that at hotels. We will definitely come back!
2022 年 6 月入住 2 晚
pibkelly 于 2022年06月10日 的回复
Thank you for the review

10/10 超赞

Linda

2022 年 5 月入住 1 晚
pibkelly 于 2022年05月30日 的回复
Thank you for staying with us and the great review!! Hope to see you again soon.

4/10 很差

Melissa

满意：住宿条件和设施
不满意：清洁度、员工和服务、服务设施
2022 年 5 月入住 1 晚

4/10 很差

Diane

不满意：清洁度、住宿条件和设施、客房舒适度
Terribly Disappointed
We were looking forward to staying here because of the great reviews and location. However, the floor was dirty I went thru 2 pairs of ankle socks that got black from walking on the floor. The bed was awful, no where near comfortable at all. The Staff stated the floors had been mopped, I showed them my socks so they mopped the floor again. My husband thinks the walls are paper thin as we heard whomever upstairs thru the whole night. We will definitely not stay there again.
2022 年 5 月入住 2 晚
pibkelly 于 2022年05月18日 的回复
Sorry you did not enjoy your stay, hopefully you find better lodging in the future.

8/10 还可以

Tony

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Mattress was very uncomfortable
2022 年 5 月入住 1 晚
pibkelly 于 2022年05月10日 的回复
We will look into this.

10/10 超赞

Jordan

团体旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
It was very nice, close to everything! Perfect
2021 年 9 月入住 2 晚

6/10 一般

Richard

与配偶出行
满意：住宿条件和设施，清洁度
Thought the room was very adequate. Like the wood lime tile floor. The furnature was ok. Parking for the golf cart was a bit of an issue. NO COFFEE POT in the room.
2021 年 9 月入住 3 晚

6/10 一般

Sharalee

满意：员工和服务，清洁度
不满意：客房舒适度
Too expensive and very small
Put-in-Bay is always a good time, this was my first time staying at Victory Station, it will also be my last. The office is not open on site very often, our room was small that for the price we paid it was way less than expected. The web site advertised off site access to a heated pool, regular pool, cabanas, and also showed pictures of patio sets by the rooms, not true. We had of site access to one freezing pool and we would have had to pay extra for use of the cabanas on top of the already paid $241.00 resort fee. Very close to downtown though. But also the room itself was very small, very few channels on TV, no working space which i needed because we're stayed a week. If you are only staying one or two nights this might be worth it but it is very expensive compared to similar accommodations on the island. I would not recommend
2021 年 9 月入住 6 晚

4/10 很差

Wendy

与家人出行
满意：清洁度
不满意：住宿条件和设施，员工和服务
Unfriendly staff and check-in process. Paper thin walls and shabby bed, linens and pillows. The TV was spotty and a blue screen constantly on and the wifi would go in and out Constantly. Not at all worth the price, there are several other properties well more worth the stay.
2021 年 8 月入住 2 晚

8/10 还可以

Travis

2021 年 8 月入住 1 晚

8/10 还可以

Jeffrey

团体旅客
不满意：客房舒适度，住宿条件和设施
2021 年 8 月入住 2 晚

4/10 很差

真实旅客

与配偶出行
不满意：服务设施，员工和服务
Only thing going for it is on the island close to where all the "action" is.
2021 年 7 月入住 2 晚