Williamsburg Queens Lake Hotels

"this property is old and run down and in need of renovation"

"I have stayed at a half dozen places in Williamsburg and this is by far my favorite. The customer service is prompt and helpful the property is updated and lovely. It was comfy and a very cozy beautiful room. The only thing I wished for was access to coffee in the morning."

"Clean room"

"rooms were clean and stocked, family friendly area. I would recommend "

"Room was a bit small, but all we did was sleep there so it was fine. Mattress were a bit old."

"This was our second time staying and we were a little less happy with this visit opposed to the last time. I was disappointed that the pool was not heated, water was a bit "dingy" and my wife was grossed out over hair and other items floating on the stair end of the pool. "Pool towels" were the size of hand towels at best and the large circular table looked as if it had an old towel under one of the legs that had been there for a while as well as the entire table being loose and wobbly. The room was clean but neither of us felt the two double beds were as comfortable as the king we had on our last stay. We had an issue with our TV not working and one of the front desk personnel did immediately come to our room to correct the issue after I had to walk down to the front desk since the in room phone had no cord to connect, hence did not work (it was just sitting on the night stand between the beds). Overall, we were not totally happy with this visit."

"Room was in need of cleaning of surfaces and thorough vacuuming. Bed clean and comfortable. Noise of slamming doors in hallway and jumping on floor above room. Fabulous large heated outdoor pool perfect for lap swimming. Breakfast minimal. Poorly marked road into property parking. Friendly courteous staff."

"The property was nice close to Busch Gardens and breakfast was good"

"Our room was clean. However, the hotel seemed a bit rundown. We also had to wait about 10 minutes to check in because there was nobody at the front desk. I was starting to get worried but finally someone came. I think he was the only one currently working. Also, most of the exterior doors, even though they had scanners for your key card, did not work and were propped open or did not close all the way. Although my room locked properly, it just was a weird feeling to think that anybody could just walk into the hotel. "