"We just returned from 5 nights with my husband & 5-year-old.
Pros: The resort is beautifully maintained, clean & common areas are all close by so there is not a long walk to each place. The food is mostly good, but the menus are lacking in some basic areas. I.e. - chicken fingers are not available for kids. Basic sandwiches are not available for grab-and-go lunch, etc. Housekeeping did a great job all week, but the hours of their service were not predictable. Staff were welcoming at our arrival & helpful throughout our stay. The place really is kid-friendly, with activities for kids each day/night and a separate kid pool area. Though it could be expanded upon to offer more slides, etc. Offering recycling and no single-use plastic is a great effort for the environment. Plenty of pools to choose from & the crowds were non-existent most of the time.
Cons: We were in building 3 with a lookout suite. Building 3 is right by the party pool, where there are adult activities daily. This makes it impossible for an afternoon nap; assigning families to a different building may be more practical. If you are going for the beach, this is not the resort. The beach is extremely small & seaweed is still a significant problem even in October. Food menus could be expanded, as well as the room service menu. There is no breakfast on the room service menu & only 1 breakfast option & really one lunch option at the buffet. Dinner offers the only variety. Room service should be available 24/7."
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