Preferred Rancho Bernardo hotels

"The location is very beautiful. The property sits on the water and has great views. The rooms are good size. The food was just ok, the location of the restaurant and bar are again very pretty . We waited 40 minutes one night to get some bread and a salad. We kept getting other people’s orders that we had to redirect . Overall a nice place but we didn’t get housekeeping one day for no reason . The hotel is disorganized and under staffed . The servers were all very friendly but frazzled as well ."

"Beautiful property with wonderful views. Pools and other amenities were all very clean and family friendly. The shuttle to Seaworld was such a win!"

"We arrived at the property around 7:45 pm after a long day at the theme parks. I was greeted by a friendly security guard who informed me that the front desk staff member was on her lunch break. Due to being short-staffed, we couldn’t check in until she returned. Our group consisted of 19 people from four families, so this was a bit disappointing. Nevertheless, we waited in the lobby and were promptly assisted when she came back at 8:10. The staff member was gracious and apologetic, and we checked in smoothly with no further issues. The rooms were clean and ready, and everything went well. The next morning, around 10 am, just before check-out, I heard a faint knock at my door. I was across the room and didn’t answer right away, but then the housekeeper opened the door and quickly apologized. She explained they were trying to get rooms cleaned as they were also short-staffed in housekeeping. Aside from the staffing shortages and the slight delay during check-in, our stay was pleasant. I appreciated their proactive approach and professionalism despite the staffing challenges. "

"Every aspect "

"El segundo piso del hotel no tiene ascensor, o al menos yo no lo vi x ninguna parte."

"N"

"Clean room and easy to find"

"Yes, pool side amazing. Jacuzzi awesome "

"The hotel was mostly fine. It provided us with basic amenities that we needed for a two-night stay. However, one morning I folded some CLEAN clothes and put them in one of the drawers along with a backpack with my laptop in it. When we got back to the hotel that night, the backpack with my laptop was fine, thankfully, but the clothes were damp and had a foul smell, similar to cat urine. I'm not sure what happened, but this upset me since the clothes were clean and dry when we left. Another thing, most of the lights/lamps were no longer working when we got back that same night."