2/10 糟糕
kate
2025 年 7 月 29 日
I am absolutely perplexed as to how things could have been this bad. I arrived late (9PM) and my room door was propped open. The bed was wonderful but there was mouse poop, a dirty floor and-- here's the kicker-- only two wash cloths, a towel and a bath mat... which I wish I had realized before hopping in the shower. They claim they have 24 hour service but it took 11 hours to get towels, despite multiple texts and calls to the after-hours folks. I never even got a response on the towel front: I managed to intercept a house keeper to get them.
There was no room service while I was there and one roll of TP doesn't cover an extended trip. Ditto on the coffee.
I really don't understand how this could have been that bad. I stayed here once before and it was good. I can't see ever going back.
kate
2025 年 7 月入住 3 晚