Fabulous stay, amazing customer service. Beautiful resort. Food was great quality and spa treatments were epic :-) all in all a perfect holiday.
Fleur
於 2024 年 2 月住了 5 晚
8/10 不錯
Karthik
家人同遊
2024年2月18日
讚好:整潔度、職員與服務和住宿狀況
Overall an amazing hotel but for very hot rooms
It would have been a perfect 5 out of 5 had it not been for the very hot rooms in the night. It was upwards of 25 degrees making it very uncomfortable to sleep. The overall amazing experience at the hotel with friendly staff, great amenities etc was spoilt by this one issue which despite multiple complaints was not resolved to satisfaction.
Karthik
於 2024 年 2 月住了 4 晚
10/10 優異
Nagi
2024年2月14日
Nagi
於 2024 年 2 月住了 5 晚
10/10 優異
Ersan Özhan
家人同遊
2024年2月4日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Ozhan Ozturk
Otel ve çalışanları gerçekten çok iyi, konforlu büyük odaları var, pistlerin dibinde kullanışlı, lüks sayılabilir bir otel. Biz 5 aile gelmiştik ve herkes çok memnun. Suitlerdeki açılabilir yatakların geliştirilmesi lazım. Çok rahatsız bu yataklar maalesef. Kayak dolaplarının yeri de malesef çok kullanışsız. Son olarak da otelin önündeki açık havadaki oturulabilir kısımlar, tasarıma kurban gitmiş, çok güzel bir alan hep boş ve kullanılamıyor. Bütün bunlara rağmen Kopaonike yine gelsek yine bu otelde kalırız.
Ersan Özhan
於 2024 年 1 月住了 5 晚
10/10 優異
Tanja
家人同遊
2024年1月4日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Tanja
於 2023 年 12 月住了 3 晚
10/10 優異
Zoran
家人同遊
2024年1月2日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
We will be back
Every member of the services team: waiters, cleaning ladies, room service, receptionists, doormen... was extremely kind and wiling to go an extra mile to make our stay a memorable experience. Few nuisances: we could not watch pay-per-view movies because application on TV could not start and issue was not fixed while we were there, for more than four days. Parking in hotel garage is pricey 25 euros per night
Zoran
於 2023 年 12 月住了 7 晚
10/10 優異
Natasa
2023年12月30日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Natasa
於 2023 年 12 月住了 6 晚
10/10 優異
yannick
親子同遊
2023年9月26日
讚好:整潔度、職員與服務、設施服務和住宿狀況
The location is impressive, but most of all, i would like to highlight the kindness of the staff. i interacted a few times with the dining room staff and the reception and their level of service was impressing.
especially Aleksandar (restaurant manager) and Ilya from the reception.
yannick
於 2023 年 9 月住了 2 晚
10/10 優異
Darko
家人同遊
2023年8月29日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Fantastic hotel. Staff was great
Darko
於 2023 年 8 月住了 1 晚
8/10 不錯
Gijs
伴侶同遊
2023年8月4日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Almost everything was great. Only the breakfast was to busy. Not enough tables available. Had to sit with other people on a table. And this was happening to more people who came in.