Raton Raton City Library Hotels

"Dirty room"

"The staff was so friendly and knowledgeable about our stay!"

"This is an older property but the manager was very friendly and came to our room to explain the TV. The town itself is small and quaint. We went to a nearby restaurant and our dinner was absolutely great."

"When we arrived, it took a while to get the attention of an attendant because there was no one on the office or watching the front desk. One the attendant finally came, she said the room wasn't ready (check in time was 3:00, we got there around) 3:30 because they were repairing a hole in the wall. She asked if we could come back in half an hour. I had kids in the car that needed to use a bathroom (no lobby bathroom). So we had to walk to the gas station next door. The parking lot was rough and torn up. Just seemed overall like not a good place to stay. So, even though it was non refundable, we found another hotel. Would appreciate a refund..."

"I’ve stayed a Casa Lemus many times. It’s always clean and the staff are very helpful."

"Out host was present when we arrived to greet us. He made sure we could get in and everything was to our satisfaction. We had a little problem with the WiFi, but he was very responsive and got us straightened out quickly. We were very comfortable in the unit with plenty of space to relax. "

"After staying here for the first time last year I was absolutely impressed with how clean everything was so I’ve been booking here since and always satisfied however this time I almost turned around and walked out as the night manager couldn’t have been more rude and unprofessional! I had made 2 reservations by mistake and he was verbally disrespectful and acted like I the guest was putting him out just being there my suggestion is make it mandatory that he cleans his personal appearance up and retrain him! Sadly this experience has made vow not to stay here anymore unless he isn’t working as this was in my opinion the best hotel in Raton NM and last complaint is the “Continental breakfast” is nothing more than instant oatmeal dry bagels donuts and juice other than a waffle…….. being how this chain is Wyndham Hotels I would expect a proper “Continental Breakfast” "

"The hotel is currently under major construction! Flooring was being installed in the lobby during our stay and the property felt like a job site. Guests should be notified of renovations before booking. The bathrooms downstairs near lobby were out of order. The breakfast drinks were hot. We couldn’t get out of there fast enough as it felt like we were dancing around a job site. "

"Nice home with beautiful property. "