搜尋Red Butte Canyon Research Natural Area服務式住宅

「Had two rooms booked. They charged me for two rooms and the person I was traveling with for his room. We only had two rooms」

「好」

「The room was really nice and loved the area! My only issue was because we used Expedia the hotel said that they only help with check in but nothing else and I had to contact a different company with a phone number to get house cleaning or anything else. Unless there was a fire then they would assist us. Just felt like they are annoyed you are there without booking with the hotel themselves. The room was nice and the hot tub was perfect!」

「Check in was horrible and confusing.」

「We only stayed one night and didn't use the hot tub or much of the kitchen. Liked having a fireplace. 」

「We booked 7 nights for ski. When we realized there is no snow and we decided to leave early. We called the management on the 1st night and ask if we can have partial refund for the rest of the days. The manager, Ethan told us there is no discuss on this. So basically we wasted at least 4 nights without actually staying in. Very upset about this attitude.」

「The host was fine, the room was great. My only issue was with the person who answered the phone whenI called about the checkin process. The email I got said that I had to check in at Sunrise condo after 5pm. When I was running close to 5 pm due to my flight being delayed, I called to make sure that I could still checkin at Silverado. The person was very short and condescending telling me that front desk at Silverado was available until 11 pm. I found out when I got to Silverado that the 5pm...