Beijing Red Stairway Bridge Hotels

"Very so. Just the restaurant people were not as nice. Maybe because of the language burial. But i didn't feel welcome to the restaurant every time i was there.... "

"Amazing staff very friendly and helpful "

"Excellent five star hotel with lots of facilities. Very clean and staff very helpful. The rooms are showing their age and requires bit TLC otherwise excellent."

"Hotel in a very convenient area, spotless,nice staff."

"Comcierge service was amazing."

"This is a terrible hotel. The air conditioning doesn't work, and there's no storage for clothes. I booked a 10-day stay with my wife and child. When I saw the room, I decided to leave. The receptionist told me to contact Hotels.com for a refund. After contacting the agency, they told me the hotel refuses to issue a refund. So I lost almost $500 USD. It was a really bad experience."

"The staff were friendly and helpful. Room is clean and the location is convenient. "

"Absolutely outstanding service – truly unforgettable stay Our stay at Nostalgia Hotel was nothing short of exceptional. From the moment we arrived, the staff went above and beyond in ways we’ve never experienced before. We were upgraded on arrival, which immediately set the tone for the stay. Every evening, the staff offered complimentary snacks, and on the morning of our departure at 6am, they even offered us breakfast. We declined due to the early hour, but they insisted on giving us something to take away — a thoughtful goody bag with bread, yoghurt, sausage and milk. Such a kind gesture. One of the biggest highlights was the free laundry service. Washing and drying were completed by the staff every single day at no cost, which was an absolute lifesaver while travelling. No request was ever too much — anything we asked for was handled with genuine care and enthusiasm. On departure morning, I simply went to ask where the taxi pick-up point was, as the hotel is located in a narrow alley where taxis can’t reach. Instead of just pointing us in the right direction, a staff member put her jacket on and personally walked us to the taxi — around a three-minute walk away — at 6am. That level of service is truly unbelievable. We were also helped step-by-step with ordering food delivery, which can be quite restricted and confusing for tourists. The staff couldn’t have been more helpful. I cannot recommend Nostalgia Hotel highly enough. Never experienced such service before. "

"Very attentive staff"