「Good location and friendly receptionist at check-in, very good valet service and breakfast is not five star but good. The hotel is somehow a bit old and some renovation is necessary to bring it up to the Marriott/SPG member standard.
One thing annoying is the Chinese receptionist at check out was very impolite and unpatient, who should be better trained with the sense for hospitality services 」
"The resort is best for families. The water park is the star facility. My family enjoys the water park very much. There are other kids facilities which makes the resort to be the best for kids resort, according to my kids comments.
On the other hands, it is close to Gold Coast Light Rail, which makes it very accessible to other GC locations. There is a bus stop just out side the main entrance for Sea World. If you do not drive and take public transport, it is very accessible."
