Hagerstown Regal Valley Mall Hotels

"Clean room. Excellent breakfast."

"Booked through expedia for 4 nights had to leave one night early. Despite notifying the property and calling expedia more than 24hr prior to the caneled night, refund was denied"

"The first room we got at check-in had such a strong pet urine stench that we walked right out and back to the front desk. Our next room was not smelly so we stayed. The layout is very odd. The TV isn't really conveniently places to the bed(s) or couch so that was a little awkward. Finally, I went looking for a hair dryer because it wasn't in the bathroom and found it in the closet by the bed and window. However, I did not even take it out because a cockroach hurried out with the door. Thank goodness my daughter didn't see it. We only stayed one night and powered through it but won't be coming back. It's unfortunate because it really is a great location and the hotel looks clean and the staff is very nice and helpful. "

"It was an awesome experience! Rooms clean, large, and accommodated the children well. Would definitely stay there again."

"The room under a blue light and black light light up like a Petri dish. "

"Room was clean."

"Staff was extremely friendly and helpful! Loved the welcoming message from the front desk. Would definitely stay again!"

"Clean room. Pleasant staff. Felt welcome upon entering hotel. Greeted by desk clerk immediately. Enjoyed stay and will stay again when in area."

"Clean room, very well kept. Quiet area. Felt very safe. The room was equipped with everything that you needed for a quick getaway. Hot tub was clean and the perfect temperature. The view of the mountains was absolutely beautiful. We even watched the sunset and rise the next morning. We went for my husband’s birthday. He’s already planning our next visit! 10/10 recommended!!:)"