I did not stay at this hotel. It was a fraud charge through Orbitz!
真实旅客
2020 年 12 月入住 4 晚
2/10 糟糕
Jodie
团体旅客
2022年08月8日
不满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
The hotel closed months ago
Jodie
2022 年 8 月入住 4 晚
2/10 糟糕
STACY
2021年12月7日
不满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Out of business
They are out of business and we didn’t find out till we arrived
STACY
2021 年 12 月入住 1 晚
2/10 糟糕
Gregory
2021年12月5日
不满意:客房舒适度,住宿条件和设施
Gregory
2021 年 12 月入住 1 晚
2/10 糟糕
KATIE
2021年12月3日
不满意:清洁度
The hotel property was SOLD so that it could be turned into apartments two weeks before our reservation and we were not notified. Arrived to the hotel to find it CLOSED. Had to book a different hotel at the last minute. Expedia won't refund my money for a hotel room it sold me, yet I was not available for me to stay in.
KATIE
2021 年 11 月入住 1 晚
4/10 很差
James
商务旅客
2021年11月17日
不满意:清洁度、员工和服务、客房舒适度
Wait for renovation ???
Service was not available, Facilities were not functional, the Help was not Helpful, Cleanliness was not Clean
Excuse was : "they are waiting for Renovation"
James
2021 年 11 月入住 3 晚
2/10 糟糕
Kony
与配偶出行
2021年11月14日
满意:员工和服务
不满意:住宿条件和设施,清洁度
This place was FILTHY. Inside and out. The lock to enter the building after hours was broken and stayed unlocked. The area was in a sketchy part of Reno and we were afraid our car would be stolen. The bedding was dirty and not washed. We were on the ground floor and it had a sliding glass door going outside which had a broken doorknob which spun around. There was a stick in the track to keep it closed. NEVER again. And I feel Expedia was part of the fraud by posting the photos that showed otherwise.
Kony
2021 年 11 月入住 1 晚
4/10 很差
Lisa,Woodland
2021年11月12日
不满意:住宿条件和设施,服务设施
Outside looks beautiful. Interior is terrible.
Lisa
2021 年 11 月入住 2 晚
2/10 糟糕
Louise
与家人出行
2021年11月12日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
There was mismatched carpet, the elevator had writing all over the inside and you could see through the doors. Disability accommodation on the fourth floor. Stepping inside all i could smell was chemicals, no window screens. Does not have a pool or hot tub. This hotel is nothing like the website states it is.
Louise
2021 年 11 月入住 3 晚
8/10 还可以
Kelly
与家人出行
2021年11月8日
满意:客房舒适度,住宿条件和设施
We enjoyed our stay - however, we are not very picky people and did not spend a lot of time in the room. The staff were all nice, but the room could have been cleaned a little better. The walls are VERY thin and we could hear everything happening in the rooms on either side of us - that was entertaining and disgusting all at the same time.