Lovely room. Slightly on the cold side. An error made on our final invoice which was soon rectified
Elvin
2024 年 4 月入住 2 晚
10/10 超赞
David
2024年04月14日
满意:清洁度、员工和服务、住宿条件和设施
David
2024 年 4 月入住 1 晚
10/10 超赞
Hugh
与配偶出行
2024年04月8日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Excellent in all respects
Hugh
2024 年 4 月入住 2 晚
10/10 超赞
Geraldine
与配偶出行
2024年03月25日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Stylish, comfortable hotel in centre of Southwold.
Lovely room, beautifully appointed. Lovely service. Lovely 😊
Geraldine
2024 年 3 月入住 1 晚
10/10 超赞
Lucy
2024年03月18日
满意:清洁度、员工和服务、住宿条件和设施
Lucy
2024 年 3 月入住 2 晚
10/10 超赞
Angela
2024年03月3日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
A Perfect Retreat
We are local but always have the children with us when we spend the day in Southwold. It was great to appreciate what Southwold and all The Swan has to offer.
Our room was fabulous, so comfortable - a prefect retreat for a night away. We will definitely stay again, soon.
Thank you
Angela
2024 年 3 月入住 1 晚
10/10 超赞
真实旅客
2019年08月16日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
真实旅客
2019 年 8 月入住 2 晚
6/10 一般
真实旅客
与配偶出行
2019年07月23日
满意:住宿条件和设施,清洁度
Great location and lovely decor throughout. Room was big and well set out. Bed very comfy. Little things throughout the stay let us down given how much it was to stay there. Generally slow service both in the restaurant and hotel
staff. Check in wasn’t great. Told we should have booked direct so we wouldn’t have had to pay for breakfast. Not what you want to hear on arrival. No offer of help with bags. Not bottle opener in room then took about 30mins to get one and felt like we were putting them out asking for one. Shower very poor (no pressure). Slow service in the restaurant. Toast was burnt at breakfast. All smalls things that could be fixed easily just annoying when you are there.
真实旅客
2019 年 7 月入住 2 晚
8/10 还可以
真实旅客
与配偶出行
2019年05月24日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Our only complaint is that our suite was expensive for what it was, it was quite claustrophobic