「Lovely bright clean room with very nice bathroom. Everything was immaculate. Breakfast was really good and we also had an evening meal which was very good as well. Hosts/staff were friendly and helpful. Would definitely stay again and recommend to anybody looking to stay in this area of Wales.」
「We had a very pleasant and enjoyable stay in this elegant and historic building. The grounds are well maintained and the highlight is the walled garden with a large variety of fruit trees and a maze that puzzled us for a while! Our dinner was prepared with care and attention and the food was very tasty. A 5* stay in a 5* hotel..」
「A very well presented and convenient hotel for Hay on Wye and the surrounding areas. Staff were friendly and welcoming. The room itself was comfortable and finished to a high standard. Would be perfect for couples or solo travellers wanting to explore the local area. Will definitely be back.」
「Stunning location, right by the river - lovely views from bedroom and breakfast room. Easy, flexible check-in which was very helpful and breakfast was delicious. There is a lovely pub close by, about a 5 minute walk that did great food and nice wine. Thank you for a lovely stay!」
「Well maintained and characteristic property with exposed beams and period features combined with modern decor and facilities. The only thing to be aware of is there is no shower in either bathroom (likely due to low ceilings), although both have a mixer tap with a showerhead so you can sit / kneel and shower this way.
Whilst its proximity to the road is close, it was not a busy road, so passing traffic was not an issue during our stay. There was a pub within 1min walk of the property that also...
「Our fourth stay at the Metropole in recent years.A privilege to stay in such a unique historic building,with yes a little patina around the edges.If you dont embrace the nostalgia then budget chain's are available.The staff here are so good,as is the breakfast and the pool and spa facility.A great location for roadtrips around mid Wales,and a huge car park.」
「A quaint old fashioned inn. Amenities a bit dated but all functioning. Bath with jets was a plus. Loved the provision of bottled water and little biscuits. Breakfast was a lovely continental affair. Only downside was the winding staircases that made taking luggage up and down difficult.」
「Brilliant location and the owners were really helpful and friendly.
Breakfast was fantastic.
Would definitely like to visit again.
Fantastic thank you.」
「Room was clean.
Bathroom shower leaking and very small.
Tea, coffee and microwave available. Would of liked a long mirror in the bedroom to dry hair ect as had to run extension lead to bathroom, not ideal.
Staff are amazing,
Parking very tight so to get a space pull up after the 11am check out.
Breakfast choices wonderful, lots of choices and all fresh.」
「Our stay was truly wonderful from start to finish. The venue itself is absolutely stunning—rich in history and full of character—and the gardens are simply breathtaking. Being able to walk down to the River Usk and wander for miles through the open fields was such a special experience.
The rooms were clean, comfortable, and beautifully appointed, making it easy to relax and feel at home. What really set this stay apart, however, was the staff. Every single person we encountered was warm, kind,...