Over a course of a week, not once did housekeeping come by. Also, there were 100s of ants in the room. The hotel came by 1 time to spray, but it dis not work. I actually had to go out and buy my own spray to treat it properly. The other hotel guests were loud and disruptive. Ended up leaving a day earlier than planned because it was so miserable. Never will stay here again.
Robert
2025 年 7 月入住 8 晚
6/10 一般
Lydia
与家人出行
2025 年 6 月 30 日
This property is older and our first room had many items broken or not working. Next room was better but still older. Remember a wall mount for charger and wifi did not work on my ipad but did on phones.
Lydia
2025 年 6 月入住 5 晚
10/10 超赞
Jusinta
2025 年 6 月 25 日
Jusinta
2025 年 6 月入住 6 晚
2/10 糟糕
Dovin
2025 年 6 月 20 日
不满意:住宿条件和设施
Dovin
2025 年 6 月入住 2 晚
10/10 超赞
Antoine
2025 年 6 月 16 日
满意:清洁度、员工和服务、住宿条件和设施
The staff!may god continue to bless them all.
Antoine
2025 年 6 月入住 6 晚
10/10 超赞
Clinton
2025 年 6 月 8 日
Clinton
2025 年 6 月入住 5 晚
10/10 超赞
Robert
与家人出行
2025 年 5 月 18 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The Residence Inn was a perfect location for us. The staff was the friendliest and most competent I have met in a long time. Thank you Andre (check in), Seme (breakfast buffet) and Cheryl (front desk). Exceptional consideration of the guests.
Robert
2025 年 5 月入住 4 晚
6/10 一般
Ana-Paula
2025 年 5 月 15 日
满意:员工和服务
Ana-Paula
2025 年 5 月入住 6 晚
8/10 还可以
Christopher
2025 年 4 月 17 日
Christopher
2025 年 4 月入住 2 晚
8/10 还可以
Virgil
2025 年 4 月 1 日
Virgil
2025 年 3 月入住 5 晚
2/10 糟糕
Nancy
2025 年 3 月 31 日
不满意:清洁度、员工和服务、住宿条件和设施
We had trouble with basic things like getting the sofa bed set up, a blanket, clean towels, and trash removal. We provided our own maid service. We were told several times that they were busy with sports teams. Not our problem. Bedside light not working, drapes torn. Shabby. Luke was one bright spot. My recommendation...stay are the Drury if you need a place in west Richmond, VA
Nancy
2025 年 3 月入住 3 晚
8/10 还可以
Lindsey
2025 年 3 月 25 日
Lindsey
2025 年 3 月入住 2 晚
2/10 糟糕
Eric
2025 年 3 月 16 日
Eric
2025 年 3 月入住 3 晚
8/10 还可以
Melissa
与家人出行
2024 年 12 月 22 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Melissa
2024 年 11 月入住 2 晚
10/10 超赞
Paul
商务旅客
2024 年 12 月 5 日
满意:清洁度、员工和服务、住宿条件和设施
Easy check in
Paul
2024 年 12 月入住 1 晚
10/10 超赞
真实旅客
2024 年 11 月 16 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Great stay
The location of the hotel was great, very close to shopping area. Check- in was quick. The hotel was quiet, clean, and the staff was very welcoming.
真实旅客
2024 年 11 月入住 1 晚
4/10 很差
shelley R
与配偶出行, 商务旅客
2024 年 11 月 16 日
满意:住宿条件和设施
不满意:员工和服务
We didnt know they dont sevice the room if only staying 2 days. Fireplace didnt work. Extremely cold water.no.hot water. However they did ask us to. Change rooms around 730pm the 2nd day. We declined due to the day we had that day. The breakfast was good and free parking. Would i stay again? No.
shelley R
2024 年 11 月入住 2 晚
10/10 超赞
Nichola Victoria
与家人及幼儿出行, 团体旅客
2024 年 11 月 14 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Customer services was very welcoming and friendly. It left a memorable impression on our stay.
Nichola Victoria
2024 年 8 月入住 7 晚
10/10 超赞
Susan
2024 年 11 月 10 日
满意:员工和服务,清洁度
Hot water was scarce.
Nice comfortable rooms breakfast was very good, usual set piece for this type of accommodation, however different items were available each day.
Only criticism was that there was hardly any hot water, both from the kitchenette sink and the bathroom sink. Luckily after having to run the shower for a good 5mins we eventually got some hot water.
Property was quite a distance from city centre, but this wasn’t a problem.
Susan
2024 年 11 月入住 2 晚
10/10 超赞
Chance
2024 年 11 月 2 日
满意:服务设施,清洁度
It was amazing
Chance
2024 年 10 月入住 2 晚
10/10 超赞
Paul
商务旅客
2024 年 10 月 23 日
满意:住宿条件和设施,员工和服务
Great location, check in was very easy and smooth
Paul
2024 年 10 月入住 1 晚
10/10 超赞
Chiranjeevi
2024 年 10 月 17 日
Chiranjeevi
2024 年 9 月入住 2 晚
4/10 很差
Bryan
2024 年 10 月 3 日
Bryan
2024 年 9 月入住 1 晚
10/10 超赞
Autumn
与家人及幼儿出行
2024 年 10 月 1 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The family suite was perfect for my family's needs